Team Leader - Sales Incubator

Job Description

LiquidCapital Pty Ltd is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital Pty Ltd aims to creatively solve problems and add value to people by ensuring Mobility for Good.

LiquidCapital Pty Ltd forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.

LiquidCapital Pty Ltd is seeking to employ a qualified and experienced Sales Incubator Team Leader. The successful candidate will join a dynamic and highly skilled Sales Team.

If you are seeking an exciting and rewarding opportunity, then this is the career journey you’ve been waiting for.

The successful candidate will report directly to the Business Manager.

Position Overview

The Sales Team Leader is responsible for coaching, guiding, and supporting new sales agents within the telesales environment. This role ensures that new employees receive the necessary training, tools, and knowledge to successfully sell authorized financial services products. The Team leader will manage daily operations, monitor performance, and implement strategies to drive sales success while fostering a high-performance team culture.

Specific Role Responsibilities

Sales & Performance Management

• Manage lead availability, uploading, and transferring
• Monitor and track sales performance through daily dashboards and reports for management
• Ensure learners meet and exceed sales targets while maintaining compliance
• Conduct daily sales meetings to align objectives and address challenges
• Identify and address duplicate/risky sales and resolve related queries with agents

Coaching & Development

• Conduct regular one-on-one assessments and meetings with learners
• Provide structured coaching by listening to calls and offering actionable feedback
• Assist with onboarding and training of new agents, ensuring compliance with FAIS and financial services regulations
• Sign off on completed learning modules to validate training progression
• Implement performance management initiatives to develop sales skills and knowledge
• Adapt training methods based on individual and team needs

Operational & Administrative Duties

• Maintain leave forms and attendance registers for learners
• Ensure all necessary administrative processes related to the team’s performance and compliance are completed
• Work closely with management to refine sales strategies and optimize lead generation

Motivation & Engagement

• Foster a high-energy and positive work environment that encourages productivity
• Develop team engagement initiatives, including incentives and recognition programs

Qualifications and Experience

• Matric / Grade 12
• Relevant credits as per FSB
• RE & FAIS (added advantage)
• Minimum 2 years of supervisory experience in a sales environment
• Proven track record in managing and coaching a sales team
• Experience in the Insurance / Motor Industry (Preferred)
• Experience with CRM systems is advantageous

Skills and Personal Attributes

• Excellent communication skills (verbal & written) with strong command of English
• Fluency in English
• Strong sales acumen and target-driven mindset
• Ability to multi-task, prioritize, and manage time effectively
• Confident, assertive, and energetic personality
• Strong analytical and problem-solving abilities
• Ability to work under pressure and in a fast-paced environment
• Detail-oriented with a high level of accuracy
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Honest, reliable, and punctual with strong leadership qualities
• Criminal and credit clear
• Reliable or own transport
• Own and live up to company values