Human Resources Manager (External Applications Only)

Description

About the job Human Resources Manager (External Applications Only)

Provide Human Resource support to Operations.

Requirements

Relevant Human Resources Diploma/Degree.

Minimum 10 years’ HR generalist experience in Wholesale and Retail.

Proven ability to analyse and advise on HR related statistics

Proven management and leadership experience

Experience In Delivering And Administering Skills Programmes

Ability to handle pressure

Working knowledge of MS Office, (Word, Excel and Power point)

Own transport and valid driver’s license

Ability to travel extensively (local)

Key Performance Area

Training and development

• Conduct and maintain skills gap analysis exercises and develop individual development plans to ensure identified gaps with regards to competencies and technical skills are closed
• Conduct management training interventions when required
• Ensure an annual training plan for the Ops area is drafted and approved by the Ops Executive. This plan must address identified training requirements of management in the Ops area and be aligned to the Ops areas Employment Equity plan
• Analyse E-Learning training reports and other training statistics. Share information with line management and advise on any action that may be required
  
  

Workforce planning and talent management

• Conduct talent needs analysis based on required competencies for existing and future business needs. Aligned to company strategy / store development plan and advise line management of any action that may be required
• Identify shortfall of talent based on company strategy / store development and advise line management of results and action plan to close any shortfalls identified
• Identify required talent to meet company strategy
• Identify individuals with required talent
• Arrange competency psychometric assessments for identified individuals
• provide personalised feedback on assessment results to line management and individual
• develop career path plan and manage individual development plans for identified individuals using the company MDP
• Manage the succesful implementation and progress of all individuals placed on the MDP
• Develop and manage succession plan for management and key positions within area of responsibility.
  
  

Performance management

• Facilitate the bi-annual performance appraisal process to be conducted by line management
• Analyse performance appraisal results and advise line management of trends such as, consistently poor ratings or overly high ratings, common competencies requiring development and any remedial action that may be required
• Ensure competency development needs for managers and those identified with future management potential to perform current or future jobs are identified and required development plans implemented
  
  

Employee relations

• Liaise with local LabourNet representative and ensure management are trained in basic Employee Relations processes
• Attend quarterly operations Employee Forum meetings and action what may be required
• Ensure that store Forums and CARE meetings are functioning effectively
  
  

Recruitment

• Conduct screening and first interviews for all management positions
• Place adverts in Newspapers for management positions
  
  

People management

• Manage output and quality of Training Officer
• Conduct bi-annual performance appraisal of Training Officer
  
  

Portfolio of evidence moderation

• Conduct moderation of portfolios of evidence in preparation for submission to SETA for external moderation
  
  

Course design

• Assist in course design as and when required
  
  

Corporate Social Investment

• As directed by Operations Executive liaise with identified suppliers to arrange any agreed training Cashbuild could offer the supplier or facilitate such offering
  
  

Bursary students and unemployed learner

• Meet bursary student in own ops area on a monthly basis to discuss any concerns and progress.
• submit written report on monthly meeting to HR Executive
• Arrange for and facilitate internship within Operations or Support Office during students vacation and submit report upon completion
• Meet unemployed learners on a quarterly basis in own Ops area to discuss any concerns and progress
• Competencies
  
  

Result-oriented

• Makes concrete agreements with others about the results to be delivered. remains focused on results when other things interfere.
• Makes an effort to achieve objectives.
• Has a clear goal in mind.
• Looks for a solution when achieving the objective becomes threatened.
• Finishes the job in time
  
  

Planning

• Ensures that the necessary means to perform the job are available on time.
• Puts matters in an efficient order when planning.
• Makes the plan understandable for everyone involved.
• Makes, and maintains a realistic plan.
• Sets priorities.
  
  

Presenting

• Brings structure to presentations.
• Provides clear examples in presentations that are consistent with the audience's perceptions.
• Supports his/her story non-verbally when giving a presentation.
• Connects with the audience when giving a presentation.
  
  

Performing under pressure

• Delivers good results under pressure.
• Persists when faced with setbacks.
• Continues to do the right thing under pressure, without making mistakes.
• Maintains an even performance under pressure.
  
  

Analysing and forming opinions

• Researches a problem before drawing conclusions.
• Recognises the causes of events.
• Quickly gets to the root of a problem.
  
  

Draws logical conclusions

Helicopter view

• Sees the relationship between different events or actions.
• Keeps an eye on the big picture.
• Distinguishes main and side issues in a complex situation.
• Has a grasp of how the work and actions of others are a part of a larger context
  
  

Sensitivity

• Accepts others as they are.
• Shows an interest in the perceptions and emotions of others.
• Handles sensitivities with others in a tactful manner.
• Takes a sensitive approach if the situation so requires.
  
  

Assertiveness

• Isn't afraid to enter into discussion.
• Effectively stands up for his/her own opinion.
• Can handle criticism.
• Speaks up when others cross his/her boundaries
  
  

Stress resistance

• Stays calm under pressure
• Maintains flexibility under stress
• Pulls him/herself together after disappointments
• Keeps his/her emotions in check when pressure increases
  
  

Integrity

• Keeps promises.
• Creates realistic expectations.
• Is sincere.
• handles sensitive information carefully.
• shows awareness of values, indicates when boundaries are crossed.
  
  

Accuracy

• Works in an orderly fashion.
• Ensures that matters are handled in an orderly and accurate manner from start to finish.
• Prevents mistakes.
• Invests energy in checking his/her work for mistakes.
  
  

Client focus

• Deals with clients in a friendly manner.
• Shows involvement in the client's problem.
• Makes clients feel welcome
• Approaches the client's question with a can-do mentality.
  
  

Personal development

• Is focused on self-broadening and/or gaining more in-depth knowledge.
• Follows relevant training programmes and/or looks for opportunities to gain experience.
• Seeks and uses opportunities for personal development.
• Asks for feedback in order to learn