Head of Revenue Operations

Who we are

Yoco was founded in 2015, and we’ve been breaking down barriers, unlocking economic opportunities and opening commerce for people to thrive ever since.

We’re the payments provider for over 200 000 self-employed, and process over US$3 billion annually.

We have ±350 team members globally, all with a bias for boldness and a passion for simple, progressive solutions. We believe in uniting different people to solve hard problems, together.

Our mission of making society more equal requires a variety of people, with different backgrounds and points of view, to keep building solutions that make life easier for emerging businesses.

We’re growing fast. With growth comes compelling challenges. If you’re an ambitious problem-solver, with big ideas, a passion for doing good, bright, grounded and courageous; you’re likely to thrive at Yoco.

We don’t stop pushing. We break things to rebuild. We challenge ourselves and each other. We’re constantly evolving — and we’re doing it fast.

Grow With Us.

About the Role

We are looking for a highly driven and strategic Head of Revenue Operations to lead the operational backbone of our Revenue Team. In this role, you will act as a critical partner to our commercial, marketing, and customer operations leaders—providing direction, insights, and executional excellence to support revenue growth across the business.

This is a high-impact, leadership role. You will own key revenue operations capabilities including performance analytics, sales enablement, process optimization, and go-to-market execution. You will build and scale the systems, data infrastructure, and project management rhythms needed to turn strategy into outcomes and empower the revenue engine.

What you'll Do

Strategic Leadership

• Provide strategic insight and direction to the Revenue Team by synthesizing data, market intelligence, and cross-functional input.

• Partner with leadership across Sales, Marketing, and Customer Operations to align on revenue goals and go-to-market priorities.

• Identify and evaluate new growth opportunities through data-led analysis and forward-looking scenario planning.

Revenue Enablement & Execution

• Design and lead enablement programs, toolkits, and sales processes that improve commercial team performance and efficiency.

• Own the execution of GTM projects—from planning to implementation—ensuring timelines, goals, and ROI are clearly defined and delivered.

• Champion cross-functional project management to drive collaboration and deliver strategic revenue initiatives.

Operational Excellence

• Build and optimize revenue systems, workflows, and reporting frameworks to support scale and clarity.

• Deliver real-time performance insights, dashboards, and forecasts to drive accountability and decision-making.

• Streamline lead-to-revenue processes to remove friction, enhance visibility, and accelerate time-to-close.

Key Responsibilities

• • Own Revenue Performance Insights: Track funnel metrics, identify bottlenecks, and uncover actionable insights across the customer journey.

  • Own and Chair Revenue Forums, Leadership and Team Meetings: Own, chair, facilitate all revenue meetings to ensure delivery across the team.

  • Drive Forecasting & Revenue Strategy: Partner with GTM teams to shape forecasts, pipeline pacing, and performance tracking.

  • Model & Monitor: Build dashboards, reports, and models that drive decision-making—from weekly huddles to board-level reviews.

  • Uncover Growth Opportunities: Through weekly meetings, engaging with the Revenue group and data analysis on the acquisition funnel - determine and propose opportunities to increase Yoco’s revenue (e.g. Pricing strategies, conversion levers, churn patterns and upsell paths, among others.)

  • Lead Strategic Deep Dives: Run conversion audits, CAC/LTV analysis, and churn diagnostics to inform quarterly revenue priorities.

  • Enable the Acquisition Component of Go-To-Market Planning: Help define targets, capacity plans, and resourcing needs for sales and account teams.

  • Collaborate Across RevOps: Work with our RevOps and Enablement teams to ensure the right data, tooling, and processes are in place to move fast and scale smart.

What You Bring

• 10+ years experience in Revenue Operations, Sales Operations, or GTM Strategy within a B2B or fintech environment.

• Strong grasp of CRM (Salesforce), revenue analytics, forecasting methodologies, and pipeline management.

• Demonstrated ability to translate strategy into structured execution and measurable outcomes.

• Exceptional analytical skills with the ability to synthesize complex data into actionable insights.

• Experience running cross-functional initiatives and aligning diverse stakeholders around shared goals.

• Excellent communication and relationship-building skills with revenue leaders and frontline teams alike.

• Comfortable operating as an individual contributor with a hands-on, proactive mindset.

Why Join Us

We don’t just report on performance—we drive it. As Head of Revenue Operations, you’ll sit at the heart of the commercial engine, helping the business scale with intention and precision. If you thrive on strategic problem solving, building systems that scale, and turning ideas into action, this is your opportunity to lead from the center.

If you thrive in a fast-paced environment, love solving complex problems, and are passionate about unlocking new growth opportunities, this role is for you!

The people we’re looking for

We’re looking for people who want to grow and have a thirst for learning. And as Yoco grows, we hope they stay with us for the long-term.

Building solutions for a more equal society is a daunting task—and it’s not for everyone. We never stop pushing, we break things to rebuild, and we challenge ourselves and our teammates. We start over, we constantly evolve — and we do it fast. We know that it’s just the right kind of meaningful madness for our kind of visionary human.

So, who are you? You’re someone who resonates with our mission and our values, and you’re relentlessly effective in your execution.

You’re a curious problem-solver with a passion for doing good. You’re bright, grounded, experimental and bold. You play open cards and get stuck in. You’re not afraid of change. You close the loop.

At Yoco, we laugh, embrace each other’s quirks, and support one another’s growth, all while staying authentic.

If this sounds like your kind of challenge, apply below and come grow with us.

Find out more about who we are here.