Branch Manager- Mount Frere
Sanlam
Date: 14 hours ago
City: Mthatha, Eastern Cape
Contract type: Full time
Who are we?
Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes
What will you do?
As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass Ensure compliance, quality, and risk management.
Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
Monthly planning and reporting of sales and service activities in the Branch.
Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships Education and Experience Matric (Grade 12).
RE1 and RE5.
120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
Class of Business accreditation (annual).
Compliant with continuous professional development (CPD) current and past cycles.
A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
Service Management experience is essential.
Insurance sales experience.
Credit and lending experience Skills, knowledge and competencies Sales tactics and approaches.
Stakeholder engagement and management.
Customer service and engagement.
Relevant Regulatory frameworks, policies, and standards.
Sanlam insurance products (ideal).
People management practices and principles.
Business Acumen.
Computer literate.
Data and analytics (including data visualisation).
Project management.
Critical thinking and problem-solving skills.
Strong communicator (verbally and in writing).
Able to lead and motivate a team.
Driven to exceed targets.
Organising skills.
Adaptable and able to learn quickly.
Resilient and open to change Personal Attributes Interpersonal savvy - Contributing through others Decision quality - Contributing through others Plans and aligns - Contributing through others Builds effective teams - Contributing through others Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development Core Competencies Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results - Contributing through others Collaborates - Contributing through others Being resilient - Contributing through others Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers Our commitment to transformation The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
Monthly planning and reporting of sales and service activities in the Branch.
Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships Education and Experience Matric (Grade 12).
RE1 and RE5.
120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
Class of Business accreditation (annual).
Compliant with continuous professional development (CPD) current and past cycles.
A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
Service Management experience is essential.
Insurance sales experience.
Credit and lending experience Skills, knowledge and competencies Sales tactics and approaches.
Stakeholder engagement and management.
Customer service and engagement.
Relevant Regulatory frameworks, policies, and standards.
Sanlam insurance products (ideal).
People management practices and principles.
Business Acumen.
Computer literate.
Data and analytics (including data visualisation).
Project management.
Critical thinking and problem-solving skills.
Strong communicator (verbally and in writing).
Able to lead and motivate a team.
Driven to exceed targets.
Organising skills.
Adaptable and able to learn quickly.
Resilient and open to change Personal Attributes Interpersonal savvy - Contributing through others Decision quality - Contributing through others Plans and aligns - Contributing through others Builds effective teams - Contributing through others Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development Core Competencies Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results - Contributing through others Collaborates - Contributing through others Being resilient - Contributing through others Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers Our commitment to transformation The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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