Operations Associate – Sales & Client Success Focus

Remote | PST Overlap | 2+ Years Experience | Digital Services

Support sales. Streamline onboarding. Drive client success.

We’re looking for a sharp, proactive Operations Associate with experience in sales or account management, especially within website development services for U.S.-based clients. In this role, you’ll work closely with the CEO and play a key role in keeping our pipeline moving, aligning sales and delivery teams, and ensuring clients have a great experience from day one.

What You’ll Do:

• Support sales operations through CRM management, pipeline tracking, and process documentation
• Coordinate client onboarding and ensure smooth handoffs between sales and delivery
• Assist in preparing quotes, proposals, and contracts for web development projects
• Provide operational support to the CEO—reports, task prioritization, and special projects
• Communicate across global teams to maintain timelines and expectations
• Propose workflow improvements that enhance client experience and operational efficiency
  
  

What You Bring:

• 2+ years in operations, account management, or sales
• Direct experience in web development or digital services for U.S. clients
• Strong communication skills and the ability to interact with senior stakeholders
• Proficiency with tools like HubSpot, Google Workspace, Trello, Slack, and Notion
• Self-starter mindset with comfort in fast-paced, remote environments
• Bonus: Experience in client success or bilingual communication
  
  

Why Join Us:

• 100% remote work with flexible hours and California-based leadership
• Make an immediate impact on client satisfaction and sales efficiency
• Join a globally distributed, high-performance team
• Be part of a growing company that values initiative and results
  
  

Compensation Range: $12K - $16.8K