Senior Specialist - SLA Management.Enterprise Business Unit

• The Senior Specialist SLA Management is responsible for overseeing and ensuring the effective performance and compliance with Service Level Agreements (SLAs) across internal teams, service providers, and vendors within the Connected Enterprises Solutions business unit.

• The Senior Specialist works to align SLA management strategies with organizational goals and ensures that all SLA commitments are met or exceeded, contributing to the seamless delivery of Enterprise solutions.