Route Controller

Job Description

"We Grow What Matters" is not just a slogan; it's a commitment to making a meaningful impact on the world through our people.

At RCL Foods, we live by a purpose that goes beyond nourishing bodies – "We Grow What Matters." As a leading force in the food manufacturing industry, we understand that growth extends far beyond our products; it's about cultivating an environment where diversity thrives. We are on the lookout for a passionate Route Controller. The role will be based in Polokwane and report to the Distribution Manager. The main purpose of the role is to address regular operational needs of customers, monitor and ensure improved route optimisation and driver efficiency, support the Sales Rep in providing adequate route optimisation and rationalisation solutions, ensure our customer needs are met within a viable business framework, provide a link between despatch and drivers for a seamless transition of products and provide key trade intel and address regular customer service requirements.

Duties & Responsibilities

1. Ensure efficient and cost-effective product distribution

Ensure driver teams deliver according to mapped and optimised routes

Ensuring all new and old customers are plotted on existing optimisation system in line with distribution goals

Ensure orders are geared towards improving truck utilisation and loaves/km

Ensure driver teams orders/invoices correspond with bake plan before vehicle leaves Depot/Bakery

2. Ensuring balancing of orders placed, delivered and returned

With sales support team ensure customer order patterns are accurate to deliver a precise bake plan

Daily monitoring and tracking of returns

Crafting and actioning plans to drastically improve returns

3. Managing driver shorts and crate shorts

Daily monitoring and tracking of driver crates and shorts as per agreed targets

Crafting and driving innovative ways to reduce these numbers

4. Submitting frequent (daily) sales figures from drivers

Ensuring driver teams sales are in line with sales targets

Sourcing and distribution of key trade intelligence

Providing actionable plans for improvements and combating competitor activities

5. Ensuring the capturing and allocation of all customer details

Ensuring all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts

6. Ensuring driver competency and delivery time management

Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence

Ensure timeous driver dispatch from the bakery with correct invoicing

Employ efficient route riding system to see all customers within each quarter

Execute driver team performance scorecard to deliver sales excellence i.e., Customer ratings, delivery times, peer review, sales growth, etc

7. Trade Price monitoring

Submission of frequent (at least weekly) price surveys

Monitoring our RSP’s and executing pricing strategy, policy and mandate

Minimum Requirements

Matric

Diploma/Degree in Logistics Management

Valid Driver's License