Brand Auditor

DUTIES AND RESPONSIBILITIES:

• Responsible for assisting the Internal Auditor in providing independent and objective evaluations of the Groups financial and operational activities
• Conduct regular audits of QSR locations to assess compliance with brand standards, operational procedures, and customer experience
• Evaluate store operations, customer service, and product quality
• Assist in planning audits across the Groups stores and distribution centres
• Identify areas for improvement and provide recommendations for corrective action
• Reporting on audit findings per SOP
• Collaborating with cross-functional departments like operations and training
• Provide coaching and support to store teams to improve performance and compliance
• Need to be able to analyze data and identify patterns and trends that could indicate potential issues
• Need to be able to effectively communicate with team members, management, and other stakeholders to convey audit findings and recommendations
• Need to have a keen eye for detail and be able to spot discrepancies and anomalies
• Need to have a strong understanding of risk management principles and be able to identify and assess risks to the organization

REQUIREMENTS:

• A diploma/ degree in auditing
• Minimum of 3 years experience as a brand auditor in the fast food industry
• Valid driver’s licence and ability to travel to sites on occasion
• Fast food management experience
• MS Office – proficient