Product Head II

Job Description Hello Future Product Head II

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team at FNB Loans, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change As a Product Head you will be responsible for providing the strategic direction for the unsecured lend platform (sales, decisioning, application fraud, fulfilment and service), driving the enablement of this strategy, and for coordinating key deliverables across the Retail unsecured lending pillar
Are you someone who can:

• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Process Owner for key unsecured lend work items across sales, decisioning, application fraud, fulfilment, and service work items
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Develop an unsecured lending platform strategy aligned to business strategy to ensure business growth and sustainability
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress; and ensure roadmaps align to P&P segment priorities
• Implement and maintain sound business processes that minimize risk and deliver quality requirements specifications
• Manage designated unsecured lending platform projects from inception to final execution, including post implementation evaluation
• Initiate and manage market research, data mining and quantitative analysis to ensure sustainability and future competitive growth
• Coordinate an unsecured pillar response to key business challenges across distribution, credit risk, niches and Hypersegments, and product features
• Explore local and international markets for new processes, capabilities and products in the lending space
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
• Actively develop and enhance personal skills and competence
• Coordinate the Unsecured Lend Manco and ensure the implementation of the strategic direction, risk assessment, and performance evaluation of unsecured lending products, ensuring alignment with organizational goals and regulatory compliance through this forum

You will be an ideal candidate if you:

• Minimum Qualification: A relevant Bachelor’s degree in commerce (NQF Level 7) or similar related qualification

• Minimum Experience: 5 – 8 years in a similar environment, of which 2-3 years ideally at management level

As a #Changeable you will have access to:

• Opportunities to network and collaborate

• Work that is challenging

• Opportunities to innovate

• Conditions that are flexible

• Focus on health and wellbeing

• Resources to help you with your professional development

• Generous leave policy

• Preferential employee banking rates

We can be a match if you are / have

• Analytical

• Adaptable and curious

• Thrive in a collaborative environment

• Conceptual and Big Picture Thinking

• Strategic Thinking

Apply now if you are interested in taking the next step. We look forward to engaging with you!
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties
#Post #FNB #LI-LM8 Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below 01/07/25 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.