Learning and Change Co-Ordinator
Sun International
Date: 2 weeks ago
City: Cape Town, Western Cape
Contract type: Full time

Job Purpose
The Learning & Change Co-ordinator is responsible for providing transactional and administrative support to the unit’s learning and change function including the updating of the learning management system, planning for learning programmes and course administration, to ensure seamless and consistent delivery of the function's services to all clients and stakeholders. The role will also be responsible for administration related to Occupationally-directed and leadership development training, learnership and skills programs; as well as bursary administration processes, in line with Company standards and legislation.
Key Performance Areas
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.
#LM
The Learning & Change Co-ordinator is responsible for providing transactional and administrative support to the unit’s learning and change function including the updating of the learning management system, planning for learning programmes and course administration, to ensure seamless and consistent delivery of the function's services to all clients and stakeholders. The role will also be responsible for administration related to Occupationally-directed and leadership development training, learnership and skills programs; as well as bursary administration processes, in line with Company standards and legislation.
Key Performance Areas
- Be the first point of contact for all transactional learning and change-related queries at the unit
- Maintains learning and development event records by recording course codes, calendars, process event names, logistical information, attendance registers
- Administer learning-related documentation for the creation of new programme requests; and the amendment of existing programme requests
- Update the learning management system with programme information related to bursary applications; study assistance loans; management development programmes and learning initiatives and programmes, ensuring all data is accurate and complies with audit requirements
- Identify, classify, maintain and protect Learning, Change and Development related files, documentation and sensitive information consistent with record handling and audit requirements
- Coordinate the flow of departmental paper and electronic documents to the appropriate parties (obtaining from Business units passing on to payroll, files, etc.)
- Support the preparation of mandatory plans and reports, by capturing and / or conducting internal audits of data to ensure data is clean for submission
- Monitor and track nominations for learning and development programmes, highlighting any challenges, lack of nominations and non-attendance to management for resolution
- Compile a tracking system for monitoring bursary applications and study assistance loans, and results
- Provide administrative support for the processing of learnerships
- Co-ordinate special / small change and learning projects as allocated by Management
- Work with internal and external stakeholders to track documentation and contracts for professionals to support various learning and development projects and processes
- Support the team in the development of change communication templates, posters, content, etc as is required
- Participate in compiling presentations with regards change including compiling of data analytics and reporting
- Monitor progress of learning programmes and track volumes of costs and payment of fees against a pre-defined budget to ensure costs are aligned with agreed contract terms and there is no disruption to projects / progress
- Send out meeting/event invitations in advance (within reasonable time period to accommodate delegates)
- Book venues and logistics according to learning and / or change programme needs/requirements - number of people, equipment, times, access to floor, accessibility, refreshments, and time frames
- Co-ordinate required equipment and ensure all in working order e.g. Air Conditioning, Laptop, Proxima etc.
- Arrange catering in line with RSVP’s and dietary requirements of the attendees
- Communicate details and logistics to attendees in advance of the event happening
- Provide administrative support and respond to queries received by the Learning and Development department (including responding to e-mails, mail and telephone enquiries), escalating or redirecting any issues identified
- Minute meetings and communications to stakeholders
- Allocate and reconcile supplier invoices correctly and resolve all queries and track against skills development targets
- Update electronic repositories and shared folders with templates and support documentation around the various processes
- Liaise with travel service providers to co-ordinate travel, car and accommodation arrangements for the Learning & Change team
- Arrange accommodation and travel logistics for relevant learning stakeholders and service providers
- Facilitate and track the onboarding process for the unit
- Grade 12
- Studying towards a 2-Year tertiary qualification in learning and / or ODETDP
- 3 years in an administrative function
- Exposure in the areas of learning and development will be an advantage
- Skills Development legislation, BBBEE regulations on SD
- Project Co-ordination
- Computer Literacy (MS Office / Peoplesoft)
- IFS (Purchase requisitions)
- Written and verbal communication skills
- Professionalism & integrity
- Learning needs analyses
- Business Acumen
- Financial Acumen and numerical skills
- Skills Development Reporting writing
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.
#LM
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