Business Solutions Head

Job Description To manage the design and implementation of appropriate and sustainable solutions and ensure effective collaboration and integration across product houses, business units and segments Hello Future Business Solutions Head Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen As part of our team Sales Optimization, as a Business Solutions Head,you will manage the design and implementation of appropriate and sustainable solutions and ensure effective collaboration and integration across product houses, business units and segments where you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. As the Sales Optimization team, our strategy is to optimize our digital sales channels for Personal and Private Segment customers to be best in class, to acquire, onboard and entrench customers, effectively and efficiently Now’s the time to imagine your potential in a team where experts come together and ignite effective change!!! As part of our team in our space, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change Are you someone who can:

• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
• Coordinate teams to ensure end to end implementation of prioritized and approved solutions for relevant product house, business unit or segment
• Ensure effective analysis of data for identification of opportunities for efficiencies and growth in business
• Manage and support team in designing customer centric and sustainable solutions, products, enhancements and business cases and ensure effective integration across channels thereby delivering on the strategic objectives of product house, business unit or segment
• Enable an inclusive culture that upholds FRG's diversity and transformation guiding principles
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
• Develop, encourage and nurture collaborative relationships within the business and/or across the FRG
• Develop new insights into situations and apply innovative solutions to make improvements to our sales processes
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Integrate business information, and compare, analyze and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes
• Set tactical goals and optimize the use of the people, finances and technologies in order to realize those goals
• Apply a customer-centric approach to ensure customer satisfaction

Education and Experience that you need to have:

• Bachelors degree as minimum with specialization in Commerce, Computer Science, Engineering, Business Science or similar5 – 8 Years experience in Product Management / Project Management / Sales Enablement related Field
• Product Management / Project Management /Business Analyst Experience
• Understanding of internal systems and processes

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Solution driven.
• Thrive in a collaborative environment.

Additional Requirements: In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check Are you interested to take the step? We look forward to engaging with you further. Apply now!
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#LI-TM10 Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below 25/06/25 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.