Change Manager

Description

Zutari: Co-creating an engineered impact.

Zutari is a well-established, management-owned engineering firm with almost 90 years' experience. As human-centred engineering consultants and advisors, we are trusted by our clients, business partners, communities and other stakeholders across Africa.

We co-create engineering solutions that have a positive impact and improve people's lives. Zutari values inclusion and recognises the importance of a diverse, talented workforce, believing that people need other people to succeed.

What kind of talent do we pursue?

We employ people with the right attitude and a positive mindset, who are motivated by doing the right thing, getting things done and share a sense of urgency. People who have an impact in our teams and broader community. People who think differently and connect with those around them to co-create new opportunities and leave a meaningful legacy.

Role Responsibilities

The Change Manager is responsible to lead the change management strategy and execution for digital transformation and other business improvement initiatives across Zutari. Specifically, the Change Manager is responsible for:

• Developing and executing change management strategies aligned with digital transformation goals, including enterprise system implementations, automation, and process redesign
• Conducting impact assessments to understand how changes affect roles, processes, and structures
• Building and implementing communication and engagement plans to foster stakeholder alignment and support
• Developing training strategies and content to ensure capability building and user adoption
• Establishing feedback mechanisms and change readiness assessments to guide interventions
• Collaborating with project owners to integrate change activities into overall project plans
• Monitoring, measuring, and reporting on change adoption and effectiveness through KPIs and stakeholder feedback
• Coaching senior leaders and managers to help them fulfill their change leadership roles
  
  
  

Minimum Requirements

• Bachelor’s degree in Business, Psychology, Communication, or other related field (post graduate degree preferred)
• 5+ years experience in organizational change management, preferably within digital transformation programs
• Experience working in cross-functional project environments (Agile, Lean, or Waterfall methodologies)
• Certification in Change Management (e.g., Prosci, ACMP, APMG)
  
  
  

Skills, And Characteristics

• Deep understanding of change management principles, tools, and methodologies
• Strong business acumen and understanding of digital technologies
• Excellent stakeholder engagement, communication, and facilitation skills
• Data-driven mindset with experience in measuring change outcomes
• Strong interpersonal and coaching skills
• Strategic thinking
• Empathy and emotional intelligence
• Resilience and flexibility
• Influencing and negotiation
• Problem solving
• Leadership without authority
  
  
  

Success indicators

• High levels of adoption and usage of new tools and processes
• Reduction in resistance and increased user satisfaction
• Improved business performance related to digital initiatives
• Positive stakeholder feedback and team engagement scores
  
  
  

We believe that a diverse workforce is a key to our business success. We seek the best people for our jobs based on their skills, qualifications, and experience. We embrace the principle of equal opportunity in employment, and we work towards eliminating all forms of unlawful discrimination in our employment practices.