Senior Administrator, Corporate

General Information

Job ID 30709 Location Cape Town, South Africa Work Types Permanent Categories Client Corporate Secretarial

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About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

Administer a portfolio of structures in compliance with policies and procedures as set down in the company procedures manual and local legal and regulatory requirement, the diversity and complexity of which will be dependent on the experience and knowledge of the jobholder

Ensure that clients are dealt with in a professional manner

Identify and raise technical issues and potential problems with Line Manager

Undertake a variety of banking, investment and financial transactions within the job holder’s authority

Meet productivity target and input timesheet daily

Control debtors to the level determined by Line Manager and minimize credit notes issued

Be able to demonstrate and awareness of risk management

Meet CPD target

Understand TMF Code of Conduct and values

Provides guidance on basic tasks to colleagues in immediate team

Manages personal workload effectively

Responds to and anticipates client needs in a timely and professional manner

Listens actively, considers people’s concerns and adjusts own behaviour in a helpful manner

Consistently strives to provide a quality service

Handles customers in positive and effective manner, considering global and cultural differences

Takes responsibility for obtaining and sharing required information with others

Works with more junior members of the team with the view to assist with their ongoing development

Understands clients, identifies their needs and creates positive first impressions

Has a good understanding of technicalities of own role

Promptly and efficiently completes work assignments

Good understanding of how immediate team interact with other teams in function to deliver results

Attend client meetings and prepare clear and concise meeting notes

Has a basic understanding of the TMF Groups' service lines and TMF is structured.

Reviews non-complex work undertaken by more junior team members

Informally manages expectations of more senior colleagues infrequently

Communicates information in a clear and concise manner (verbal and written work) to both internal and external stakeholders

Takes ownership of particular clients to ensure a consistent level of service

Listen actively whilst understanding what relevant questions they should ask and respectfully taking into account global and cultural differences

Makes it a priority to be accessible and responsive to customers

Build rapport with clients and use body language and voice techniques effectively

Key Responsibilities

Category C employee

Has 3 years relevant experience and holds a “table 5” professional qualification as defined by the JFSC qualification or is studying towards a relevant “Table 4” as defined by the JFSC

Good technical knowledge of trust & corporate administration, investment and tax issues

Able to supervise/mentor trainee and/or administrators

Expertise in all MS Office packages (Word, PowerPoint, Excel, Outlook)

Fluent in both written and spoken English.

Key Requirements

Category C employee

Has 3 years relevant experience and holds a “table 5” professional qualification as defined by the JFSC qualification or is studying towards a relevant “Table 4” as defined by the JFSC

Good technical knowledge of trust & corporate administration, investment and tax issues

Able to supervise/mentor trainee and/or administrators

Expertise in all MS Office packages (Word, PowerPoint, Excel, Outlook)

Fluent in both written and spoken English.

What’s in it for you?

An exciting opportunity in an international company

Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy

A career within an ever evolving market

Flat hierarchies with direct contact to management and international exchange

Want to know more about a career with TMF Group? Watch this video:

We’re looking forward to getting to know you!