Corporate Communications Manager

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who We Are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who We’re Looking For

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As the Corporate Communications Manager, you will report into the Head of Human Resources and lead the development and implementation of internal communications programmes that align with our organisational goals to engage, inspire, and inform our employees.

You will be working closely with our Global Communications team while maintaining excellent relationships with our company’s senior stakeholders and cross-departmental leads. While balancing creativity and outputs, you will be the driving force of your team, who strive to develop engaging and relevant campaigns that bring brand consistency across all our communications channels and ensure we provide clarity, alignment, and engagement in our campaigns.

Your influence, energy and expertise will be instrumental in fostering a cohesive and collaborative organisation that thrives on shared values and goals. This includes championing effective day-to-day communication practices across the business and to be the driving force behind our quarterly Townhall meetings and other events.

What You’ll Be Doing

As part of your role, your responsibilities will include:

Communications & Events

• Manage and schedule communications requests from local and global teams, ensuring messages are launched on time
• Writing concise and compelling communications for a variety of formats and audiences, including staff emails, intranet articles, business presentations and talking points, change communications, social posts and speeches
• Drive employee engagement through innovative and compelling storytelling, campaigns and initiatives that bring to life our vision, strategy, values and EVP
• Manage internal comms channels to ensure the right people get the right information at the right time in the right way
• Build and foster excellent working relationships across business functions to understand requirements and ensure employees are engaged across multiple disciplines and departments
• Support change management initiatives by providing clear, concise, and timely communication
  
  

Strategy and evaluation

• Develop and implement internal communication strategies and plans
• Collaborate with other internal communications teams across the Group, at times leading on global campaigns
• Monitor and measure the effectiveness of internal communications, using feedback to refine strategies and improve engagement
• Manage and deliver monthly reporting
  
  

Events and Corporate Social Investment

• Oversee the planning and execution of in-country and global internal events, including Townhalls and large-scale company announcements, providing content creation and messaging support
• Lead on sourcing and liaising with vendors, ensuring quality remains to a high standard
• Track expenses manage the team budget
• Lead the CSI Committee and represent the business in all community outreach initiatives. Conceptualising and executing all fundraising and community participation campaigns is a key part of this role.
  
  

People Management

• Lead the day-to-day operations of the Corporate Communications team, providing guidance and direction to ensure that they are effectively delivering the required outputs
• Promote a positive team environment that focuses on people development and talent management
• Drive team development and growth via coaching, upskilling and regular feedback by providing tools and resources to transfer business skills and knowledge
  
  

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential Skills You’ll Bring To The Table

The necessary skills that we require for this role include:

• Bachelor’s degree (NQF7) in Marketing
• Proven track record of working in the internal communications space in a fast-paced business
• Solid experience in developing and implementing strategic communication plans
• Excellent written communication and editing skills
• Strong attention to detail and focus on quality and excellence
• Strong interpersonal and relationship building skills with experience of advising and influencing people at all levels of seniority
• A natural storyteller with a creative flair, able to articulate complex ideas in an engaging manner
• Creative mindset with the ability to produce engaging content, think outside the box and contribute fresh ideas
• Solid experience managing digital platforms and tools, including SharePoint, Microsoft Suite applications, LinkedIn and email distribution tools
• Tech-savvy with an interest in discovering and implementing new and improved approaches (strategies, channels, or other deliverables)
• Exceptional organisation skills, with the ability to manage multiple projects, prioritise effectively, and meet deadlines
• Proven ability to liaise with external agencies and oversee the production of communication materials and resources
• Experience in producing digital content, including videos and podcasts
• Team player with self-starting capabilities who can work in groups or alone to drive results
• Willing to work, on occasion, outside of normal workings hours to support the wider team’s objectives or delivery of events
  
  

Desirable Skills You’ve Got Up Your Sleeve

It would be great if you also have some of the following skills:

• Certificate / Diploma in Advertising
• Proven marketing experience
• Design and Multimedia
• Graphic design software
  
  

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These Competencies Are

• Communication
• Adaptability
• Decision Making
• Problem solving
• Innovation
• Leadership
  
  

What You’ll Get Back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Free Daily Meal
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Employee Assistance Programme
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• On-site Barista
• Retirement Annuity Subsidy
  
  

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 20 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on!

• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.
  
  

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!