Imagineer - FNB nav Home

Job Description Responsible for providing the direction and managing the creative process of a small specialist team Hello future nav-igator,
Welcome to the home where Help Changes Everything— and bold ideas and extraordinary people shape the future For over 180 years, FNB has thrived on change, designing for the visionaries, the shapeshifters, and those who dare to reimagine what’s possible It’s not about the hours clocked but impact made. Our agile teams move fast, think big, and create with purpose—because in an ever-changing world, help does change everything Are you ready to navigate the future with us? At nav» from FNB, our internal community is cross-functional and prides itself on intentional collaboration, where experts come together and ignite effective change. We call these changeables our nav-igators. As nav-igators, we are made up of unique talents, diverse minds, adaptability and live up to the promise of staying curious. nav» is known for its lead in innovative financial platform solutions to better our customers’ experience. At nav», you are encouraged to imagine the change, to share your ideas openly and to navigate the reality of our customers everyday needs We are looking for someone who will be responsible for:

• Overseeing the innovation, development and maintenance of our diverse property ecosystem in nav» Home
• Developing an innovative ecosystem strategy aligned to business strategy to ensure business growth and sustainability
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Creative Human-led Design: Collaborating with stakeholders, CX, architects, designers, and developers to bring imaginative customer centric concepts to life.
• Solution/ Program ownership: Manage designated product development projects from inception to final execution, including post implementation evaluation and commercialisation.
• Stakeholder Engagement: Building strong relationships with stakeholders, internal and external to the FirstRand Group
• Cultivate and manage objective working relationships with a variety of stakeholders, including SME’s, segment and product owners, project managers and senior staff members.
• Establish, align and manage targets and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Ensure projects are delivered on time and within budget.
• Deliver exceptional customer experiences that exceeds customer expectations through proactive, innovative and appropriate solutions
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Implement and maintain sound business processes that minimise FNB risk and deliver quality requirements specifications.
• Initiate and manage market research and data analysis to ensure sustainability and future competitive growth
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services
• Plan and manage performance, skills development, employment equity, talent and culture of team to ensure ongoing innovation, efficiencies and increased competencies
• Manage own development to increase own competencies

We would love to see applicants who are:

• Dynamic and thrive in a fast-paced environment and is driven by strategic delivery and a desire to create exceptional customer experiences. If you're a passionate team player with a proven track record of innovative thinking and a relentless focus on delivering exceptional customer experiences, we want to hear from you!

Dare to imagine the change with us, if you are:

• Customer obsessed
• Commercially savvy
• An adaptable problem solver who does not fear change but thrives on it
• A disruptor in your field of business and “using IT for Good "expertise
• An initiative taker who identifies opportunity and deliver the results
• A strong collaborator
• A nav-igator of the future

We’ll make a good match if you’re:

• Curious - you're driven by always wanting to know more and learn more
• Obsessed with mastery - you know what it takes to become great at what you do and are constantly pushing yourself to do it
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is

You’ll benefit from our changeable benefits like:

• Opportunities to network and collaborate
• Work that is challenging
• Space to make a difference
• Conditions that are flexible
• Opportunities to innovate
• Focus on health and wellbeing (onsite wellness center and gym at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development
• Generous leave policy
• Inspiring work environment
• Preferential employee banking rates

When it comes to learning and development, we encourage our nav-igators to expand their knowledge, on their own, with others, in person or online. As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA You’ll excel with:

• A Bachelor's degree or postgraduate degree
• A Passion for taking ideas and making them real
• Customer obsession and innovation part of your DNA, you're a disruptor and risk taker

Join us and be part of a team that is redefining our digital home ecosystem experience. Apply now and let your imagination shape the world around us #nav #navfromFNB #LI-VM1 Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below 27/06/25 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.