VAS Admin Clerk

Job Advert Summary

Are you highly organised, analytical, and passionate about service excellence? Boxer Superstores is looking for a meticulous and motivated VAS Admin Clerk to join our growing Value-Added Services (VAS) Department at Head Office in Westville. This is an exciting opportunity to be part of a fast-paced and impactful environment that supports stores, suppliers, and service delivery across the Boxer network.

Minimum Requirements

Minimum Requirements:

• A 1–2 year Diploma in Finance or Accounting
  
  • At least 1 year of relevant experience in an administrative or finance support role
  • Strong administrative and data handling skills
  • Computer literacy in Microsoft Office (Excel, Outlook, Word)
  • Knowledge of systems such as Cube and BOMM will be advantageous
  • Excellent verbal and written communication
  • Strong attention to detail, problem-solving ability, and discretion with sensitive information
  • Ability to prioritise and work under pressure

Key Stakeholders:

Internal: Store Operations, Finance, IT, Marketing, Regional Managers
External: Service Providers, Banks, CIT partners (e.g., G4S), Card Suppliers

Core Competencies:

• Administrative accuracy and reporting
  
  • Customer service orientation
  • Problem-solving and analytical thinking
  • Planning and organisational efficiency
  • Communication and relationship management
  • Flexibility and resilience under pressure

Duties and Responsibilities

Key Responsibilities:

• Act as the administrative bridge between service providers and the VAS department
  
  • Monitor and report on store performance and stock levels for VAS products (e.g. GVS, pension, lay-bye cards)
  • Reconcile supplier data with internal Cube system reports
  • Prepare accurate and timeous supplier/vendor payments and ensure compliance with internal processes
  • Assist stores with VAS queries, RICA registrations, and device support
  • Plan and coordinate pension payout logistics with regional managers and financial institutions
  • Manage communication and support relating to VAS stock, product updates, and service feedback
  • Generate and share performance reports (daily/weekly/monthly) across the business
  • Liaise with internal stakeholders and external suppliers to ensure excellent service delivery