Hardware Technician (Dispatch)
De Beers Group of Companies

Company Description
-We have an exciting position for a Hardware Technician (Dispatch) to provide technical expertise supporting mining processes and related equipment by effectively maintaining hardware and software.
Be part of the team.
The team that makes it happen.
Guided by our purpose and our values, we enable both high performance and purposeful action as we aim to “re-imagine mining to improve people’s lives", delivering the metals and minerals that make modern life possible.
Kumba Iron Ore
We produce high-grade iron ore, the key component in steel widely used in construction and manufacturing across the world. Our activities include all aspects – exploration; mining; processing and blending; shipping; marketing and selling. In South Africa, we have mining operations in the Northern Cape province, as well as a head office in Gauteng, and a port operation in Saldanha Bay, Western Cape.
Job Description
-As Hardware Technician (Dispatch) you will provide services as required and your responsibilities will include but not limited to:
Safety, Health, and Environment
- Ensure compliance with health, safety, and environmental requirements.
- Take part in safety audits, inspections, and observations, and demonstrate safety leadership by addressing issues.
- Limit the environmental impact and ensure compliance with statutory requirements.
- Perform all work according to SHEQ standards.
- Read, sign off, and follow all appropriate work instructions and standards.
- Attend safety meetings as instructed.
- Keep the allocated area clean and apply good housekeeping practices to ensure a hazard-free environment.
- Active participation in SLAMs, HPHs, relevant Risk Assessments and close-out of Safet Actions.
Performance and Delivery
- Installation of Mining Production Management System Hardware: Install all hardware components related to the Mining Production Management system onto the equipment (Dispatch and Rockma system). This involves ensuring proper installation procedures are followed to optimise performance and reliability.
- Install and maintain hardware and software for the field instruments of various surveillance systems and GPS Base systems to ensure full functionality.
- Maintenance and Repairs: Conduct regular maintenance and repairs on all hardware components associated with the Mining Production Management system, which includes diagnosing issues, performing repairs, and ensuring the equipment functions correctly to minimise downtime.
- Identifying and Addressing Downtime Causes: Proactively identify components causing excessive downtime and develop permanent solutions that involve troubleshooting issues, implementing fixes, and continuously monitoring system performance to maintain availability and reliability goals of 98% or higher.
- Firmware Management: Ensure the correct firmware is loaded onto the devices for optimal system performance, which involves staying updated with firmware releases, performing firmware updates as needed, and verifying that the firmware versions align with system requirements.
- Spares Management: Manage spare inventory to ensure enough spare parts are available to address hardware failures and minimise downtime promptly. This includes controlling spare inventory, forecasting future needs, and replenishing stock, as necessary.
- Utilizing Correct Tools and Work Instructions: Adhere to the right tools and follow work instructions for maintaining equipment effectively and efficiently by utilising appropriate tools, following established procedures, and documenting maintenance activities accurately.
- Functionality and Safety Testing: Thoroughly test equipment for functionality and safety before returning it to production to ensure it operates correctly and meets safety standards, reducing the risk of accidents or malfunctions.
- Calibration: Perform calibration procedures according to manufacturer specifications and industry standards. Identifying Barriers and Implementing Improvements: Continuously identify barriers to reliable and effective system hardware performance and recommend improvements to enhance system reliability, efficiency, and overall performance over time
This role is in the Mining (MIN) at a Band 7 level reporting to the Dispatch Systems Engineer.
Qualifications
- -Grade 12 12/N3 Technical
- Relevant Higher National qualification on NQF5
- Relevant National Diploma on NQF6 ( Preferred )
- An electrical trade certificate will be an advantage ( Preferred )
- SA Drivers Licence Code B
Experience
- Knowledge of operational principles related to installing and maintaining mining production systems, including familiarity with industry standards over a span of 3-5 years.
- Understanding of equipment such as PLCs, LAN systems, and Wireless Networks, including their technical specifications and operational parameters.
- Awareness of equipment capabilities and limitations within mining environments.
- Familiarity with the mining lifecycle, value chain, and how mining activities influence business and operational performance.
- Knowledge of key performance data metrics, analysis techniques, and how insights can be used to identify barriers and optimize performance.
- Understanding of occupational health and hygiene considerations related to design and operational activities, and their implications for group objectives and risk management.
- Familiarity with potential hazards and safety & health risks, including standards for identification and compliance.
- Knowledge of safety and health management concepts, including engineering controls, to mitigate exposure and ensure a safe working environment.
Additional Information
-What we offer
When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company – and we’re still growing all the time.
Who we are?
Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.
As a responsible miner – of diamonds (through De Beers), copper, platinum and other precious metals, iron ore, coal and nickel – we are the custodians of what are precious natural resources. We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people’s lives.
Inclusion and Diversity
Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.
How to Apply
To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.
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