Sales Assistant

GALXBOY


Date: 6 hours ago
City: Johannesburg, Gauteng
Contract type: Full time
GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

To provide high-class customer service and to increase the company’s growth and revenue through
sales maximization.

KEY AREAS OF RESPONSIBILITY

Customer Service
  • Greet customers as they enter the store, assist them in finding products, and provide product information and recommendations.
  • Actively and consistently implement upselling and cross-selling techniques to increase UPT,
    ATV, Conversion and Turnover.
  • Representing the brand, adhering to uniform policy and grooming standards, presentable
    and professional on the sales floor.
Visual Merchandising
  • Maintain a thorough understanding of products and placement, including materials, care instructions and pricing to effectively assist customers.
  • Steam, tag, price, hang, fold, replenish product and optimize space.
  • Understand and follow VM guidelines and practices to maintain a positive shopping
    experience for all customers.
Stock Control
  • Maintain stockroom organization and cleanliness ensuring products is placed in the correct categories and easily accessible to expedite the sales process.
  • Actively inform managers on stock levels, sell outs, best sellers and any other stock requirements.
Daily Operations and Housekeeping
  • Consistently follow and adhere to time and attendance requirements and procedures, clock in and out, report late coming and adhere to roster.
  • Process customer transactions accurately and efficiently using POS system, cash handling,
    variance schedule updated, credit/debit card and payment methods.

SKILLS AND PERSONAL ATTRIBUTES


  • Grade 12.
  • Computer literacy.
  • Higher education (Advantageous).
  • 1 – 2 years' work experience preferably in retail environment.
  • Knowledge of retail practices.
  • Demonstrated ability to perform customer service duties.
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