Senior Manager - Artificial Intelligence Solution Design and Architecture

Mission/Core purpose of the Job:

The Senior Manager: AI Solution Design & Architecture will be responsible for leading the design and architecture of AI-driven solutions that align with the MTN’s strategic objectives. The role will ensure the seamless integration of AI technologies into business operations, addressing complex business challenges through innovative and scalable AI solutions.

As a Senior Manager, the role will work closely with cross-functional stakeholders including data scientists, business leaders and engineers to design AI architectures that are strategically impactful, optimizing key business processes, improving customer experiences, and driving long-term growth.

They will be pivotal in driving innovation within the organization by architecting AI solutions that leverage emerging trends in AI and telecom; By developing secure, scalable, and high-impact AI technologies, the role will empower the company to stay ahead of the curve, enabling technological advancements that drive business success and foster competitive advantage.

Job Outcomes and Results:

• Lead the creation of AI solutions that solve key business problems, improve operational efficiency, and drive innovation across MTN
• Ensure seamless integration of AI solutions with existing infrastructure and business systems, enhancing functionality and performance
• Design AI solutions that are both scalable to handle future growth and secure to meet regulatory and security standards
• Deliver AI solutions that are optimized for performance, minimizing latency, cost, and resource usage
• Deliver tangible improvements in business metrics such as customer satisfaction, operational efficiency, and revenue growth
• Foster strong relationships with cross-functional teams, ensuring AI solutions meet business needs while being technically feasible
• Build a collaborative and high-performance team environment, providing guidance on best practices and professional development

Values:

We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us.

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

Live Y’ello

Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion