Customer Service Coordinator

Date: 4 hours ago

City: Alberton, Gauteng

Contract type: Full time

Acute Care Technology

Verify PO pricing and entering of Sales Order into SAP/Oracle system
Process, track and monitor Customer Orders effectively and accurately
Monitor daily Backlog status
Maintain high level of communication and liaison with Customer Service, Procurement and Warehouse Team for accurate shipment status.
Maintain effective communication with inbound/outbound team to accurately provide updates and handle Customer's Expectation
Coordinate with Finance team for accurate invoicing
Provide professional response to customer’s phone and or email enquires
Working closely with Sales team to establish and maintain strong Customer Satisfaction and business relationship
Attending and answering to Customer phone calls/emails
Any other additional duties not listed above may be deemed as appropriate by the Operations Manager

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