Sales Call Centre Agents - Cellular

Job Purpose

The role of a sales agent is a critical one for a company’s sales and for the growth of its business by promoting the company’s goods and services to potential customers. In fulfilling their role, sales agents use business directories and leads from current clients to identify potential customers.

Key Responsibilities

Sales

• Selling products and services using solid arguments to prospective customers
• Maintaining positive business relationships to ensure future sales
• Establish, develop and maintain positive business and customer relationships
• Achieve sales targets and outcomes within schedule time frame
• Able to work comfortably in a fast-paced environment
• Network with potential customers
• Educate customers on each type of sale and make recommendations based

• Target Driven

Quality Assurance

• Quality check information captured on systems with that given by Customer
• Aims to deliver the highest standards of customer service and maintaining these standards by

Competencies

Technical

MS Office skills

Knowledge and understanding of the following legislations: POPI Act
Knowledge and understanding of the Company Systems: CH

Behavioural

Honesty and Integrity
Accountability
Stress tolerance
Business acumen
Strong business sense and ability to reach sales targets
Communication skills (both written and
verbal)
Target driven
Product Knowledge
Disciplined
Problem Solving
Organisational skills

Multi-tasking

Team player

Delivering results and meeting Customer expectations Following instructions and procedures Coping with pressure and setbacks

Education

Grade 12: Essential

Experience

1- 2 years Cellular Sales Experience

Knowledge of C3D - Advantegous

Other requirements

Proficiency in English

Clear Criminal Record