Order and Inventory Management Specialist (12-Month Fixed Term Contract)

What you will do:

• Manage and process LTC/DEMO placement requests.

• Consult with business stakeholders, including but not limited to Senior Management, Product Managers, and Sales teams.

• Coordinate and plan placements, ensuring that inventory is correctly placed at the customer site in alignment with relevant documentation and system setup.

• Provide completed documentation to the relevant departments as required.

• Create and update LTC/DEMO reports using appropriate systems and registers.

• Monitor the cost value of LTC/DEMO inventory and related sales returns. Raise awareness of underutilized sets by using ERP system reports to highlight performance and turnover.

• Record stock take results in systems and registers, ensuring all relevant documents and stock count sheets are signed off for the upliftment process.

• Validate and investigate inventory discrepancies.

• Compile investigation findings with supporting documents, screenshots, and relevant data in an investigation pack.

• Collaborate with stakeholders to resolve identified discrepancies.

• Analyze expiry reports and provide timely notifications of expiring stock to enable appropriate action.

• Ensure timely and accurate reconciliation, processing, and stock control related to LTC/DEMO inventory.

• Process amendment requests for LTC/DEMOs through the correct procedures, including documentation, registers, and system updates. Ensure accurate records of all updates.

• Analyze LTC/DEMO request frequency to justify the upliftment of inventory.

• Facilitate the completion, sign-off, and approval of LTC/DEMO upliftment documents.

• Coordinate product returns with appropriate documentation and processes.

• Support and collaborate with the warehouse, CSD, and Kitroom teams to meet overall operational objectives.

• Record and rectify all deviations or variances related to LTC/DEMOs, notifying the Kitroom Manager as necessary.

• Identify excess or slow-moving inventory and work with the Kitroom Manager to address these issues.

What you need:

Required:

• Degree or equivalent.

• Minimum of 2 years' experience in inventory or order management.

• Valid driver's license.

• Proficient in Microsoft Excel.

Preferred:

• Experience with ERP systems is an advantage.