Divisional Manager - Talent Pool

Tsebo Solutions Group


Date: 10 hours ago
City: Johannesburg, Gauteng
Contract type: Full time
Duties & Responsibilities

  • Take full responsibility and management of all units under this portfolio.
  • Relationship building with the client and customers on a daily basis (essential).
  • Must be able to work long hours and over weekends should there be a need.
  • Provide effective leadership to cleaning managers and their team of cleaning staff.
  • Ensure the company’s image is projected through excellent client relationships, quality of service, product and productivity.
  • Develop medium and long-term strategies to grow the business in conjunction with the operations manager.
  • Comply with the divisions budgetary requirements within the financial guidelines.
  • Understand and maintain all financial aspects of the business – budgeting, forecasting.
  • Understand and implement company standards, policies and procedures in line with legislation.
  • To work and operate in a stressful environment and perform well under pressure.
  • Ensure quality control is in accordance with the company standards.
  • Oversee cash management (control of debtors, stock checks and cash checks etc.).
  • Effect profit growth in all areas of responsibility.
  • Meeting agreed deadlines with regards to submission of forecasts, profit and losses etc.
  • Human resources management (including I.R., training and development) and performance management and leave management.
  • Operational standards – Maintain and improve on operational standards as agreed.
  • Meeting all quality / star grading standards within the areas of responsibility, as per Companies grading checklist and KRAs within the performance management scheme.
  • Be innovative and implement new ideas.
  • Ensure consistency of staff uniforms.
  • Responsible for month sign off.
  • Ensure that CM is developing.
  • Maintain the Companies core values.
  • Ensure smooth running of Biometrics system.
  • Planned stock days maintained at unit budget of 7 days.
  • Operational Excellence.
  • Succession planning, brand identity, contract retention, labour optimization.
  • May be required to assist with any other duties that may be outside scope of responsibility.

Skills and Competencies

  • Attention to detail, with the ability to multi - task.
  • Client service orientated.
  • Able to handle large multi-sites.
  • Sound business acumen and excellent problem-solving skills.
  • Experience in the food service industry essential.
  • Operational Standards: Performance management, financial analysis, computer proficiency and human resources.
  • Entrepreneurial skills: Strategic management, outcome focus and productivity.
  • Interpersonal Skills: Client/customer interface, managing group process, communication skills (verbal and written) and organizational skills.
  • Flexibility with respect to working hours.
  • Ability to build and maintain a motivated team in a dynamic environment.
  • Innovative approach to streamlining systems.
  • Knowledge of cost centres
  • Excellent client relations skills
  • Proven financial skills.
  • Knowledge of legislation relevant to the industry.
  • Customer service orientated.

Qualifications

  • Minimum Matric / Grade 12.
  • Relevant tertiary qualification and/or equivalent experience.
  • Knowledge of legislation relevant to the cleaning industry.
  • Must have a valid driver’s license and own reliable vehicle.
  • Minimum of 5 years management experience in similar role.
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