Back of House Specialist

Purpose

To train and support new and existing BOH crew in consistently delivering the highest quality OB food. The role ensures excellence in food prep, hygiene, and kitchen operations through hands-on, structured training.

Responsibilities

• Deliver structured and engaging BOH training in line with OB Academy standards
• Train crew on food prep, cooking, plating, handling, and storage
• Ensure high food safety and hygiene compliance across all kitchen stations
• Assess performance and give clear feedback to improve quality
• Support new store openings and revamps with tailored BOH training
• Train on new menu items; check in with 5 stores daily post-launch
• Address audit findings with targeted training and follow-up
• Identify and fix non-compliance during store visits
• Conduct regular BOH quality checks and retraining as needed

Skills

• Confident in leading training and giving constructive feedback
• Comfortable using digital tools (WhatsApp, Google Sheets, online check-ins)
• Excellent communicator and presenter
• Patient, and detail-focused
• Team player and approachable

Requirements

• 2-3 years in a training or supervisory role in food service/hospitality
• Strong BOH knowledge on cooking, food safety, plating, hygiene, and storage
• Experience with FOH & BOH operations
• Experience with audits, compliance, and quality control