Dispatch Manager

Description

The main responsibility of the Dispatch Manager is to ensure that all contracted vehicles are loaded correctly according Sales operations schedule, cost effectively and in time according to the company’s SOPs. Performing daily site functions like execution, inventory control and dispatch operations’ performance measurement.

Responsibilities

To supervise and lead the dispatch team in the day to day operational activities to ensure that the following tasks are performed according to company standards and in time.

Procedures:

• Ensure all procedures for the loading and offloading of trucks and the wash bay are up to date and applicable to the operational workings of the company
• Ensure all staff old and new are trained on all the applicable dispatch and wash bay procedures and that regular refreshment training is provided
• Ensure that all relevant training records are presented to the Quality Manager in due course

Equipment

• Ensure that all loading and offloading equipment, fittings and pipes are regularly checked and serviced to ensure optimal performance and meets the food and safety standards of the company
• Ensure all wash bay equipment is regularly checked and serviced to ensure optimal performance and meets the food and safety standards of the company

Loading of trucks:

• Ensure vehicle availability according Sales Operations requirement
• Ensure that all trucks are inspected and that all inspection sheets are completed before loading commences
• Ensure that all filter inspection sheets are completed and submitted when loading oil trucks

Wash bay:

• Ensure that all incoming SOILL trucks are washed and inspected as per food safety and QC standards
• Ensure all truck fittings are washed and returned to the specific trucks for dispatch to the drivers
• Ensure all cans and flow bins are washed and inspected as per food safety and QC standards
• Ensure the wash bay is clean and waste free at all times
• Report problems with the wash bay to the QC Manager and Maintenance Manager

Personnel Management :

• Administrate the shift system and manage leave of subordinates to ensure fluent functioning of dispatch at all times
• Authorise overtime for all subordinates
• Lead, motivate and inspire the dispatch team in order to ensure that discipline, top performance and productivity of the team is achieved continuously.
• Investigate non-conformances with regards to the loading and off-loading of trucks and loads and suggest solutions to be implemented.

Inventory control:

• Will be responsible for all the cleaning stock in the wash bay
• Will report all deviations to Agriculture Resource Manager daily

Housekeeping:

• To take ownership of the premises’ housekeeping and cleaning according to food safety standards, routine inspections and reporting of non- conformances in this regard to the food safety team.
• Will ensure all site cleaning and waste removal activities are performed according waste management program.
• Ensure all cleaning programs are implemented.
• Ensure all housekeeping inspections are up to date.
• Arrange for effective waste removal.

Health and Safety

• Participate in safety forums created by Soill for example safety meetings and safety talks
• Follow-up on any activities assigned through safety meetings / committees / representatives / management
• Report all safety incidents to the relevant people
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at Soill
• Distribute safety information as and when required
• Wear protective clothing (where applicable) at all times

Requirements

• Grade 12
• Degree/Diploma in Transport Management/Supply Chain would be an advantage
• Computer literacy i.e., MS Word, MS Excel and experience in computerised accounting packages e.g. SAP system.

• Sound proven leadership skills
• Team-working skills
• Good communication skills
• Customer service excellence
• Procedural driven
• Thrive under pressure
• Sound organizational skills
• Logical reasoning
• Problem solver
• Attention to detail
• Driven for success

SOILL VALUES

• Ownership

Accountability and Responsibility

• Respect

We treat other’s how we want to be treated

• Strengths-Focused

Together we achieve more

• Excellence

Creating a high-performance culture

• Transparency

Open and Effective communication

• Integrity

We walk our talk

The opportunity listed has minimum requirements listed and management reserves the right to use additional or other relevant information as criteria for short listing.

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company policy and practice.

We welcome applications from all suitably qualified candidates, but South African citizens will have a distinct advantage.