Relationship Consultant II
FNB South Africa
Date: 1 day ago
City: Randburg, Gauteng
Contract type: Full time
Job Description
Hello Future Relationship Consultant
Welcome to FNB Personal Segment Advisory and Suites, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in FNB Personal Segment Advisory Suite, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change
As the Relationship Consultant you will be responsible for assisting in the planning and execution of digital media campaign strategies, including GMP, social media, SEO, and more, within the Internal Internet Capability.
This role requires collaboration across teams and supports internal and/or client partnerships. The Relationship Consultant is involved in day-to-day internal business stakeholder interactions, digital campaign planning, and service delivery, ensuring customer experience excellence aligned with organizational values and service standards.
Vision, energy, passion and the desire to learn is required, as well as the ability to work effectively across a broad spectrum of people.
Are You Someone Who Can
Client Management & Relationship Building:
Assist in developing and maintaining relationships with key clients.
FNB respects your privacy and will process the information you have provided to us in accordance with our privacy notice
This notice highlights what information we collect, why we collect it, how we use it, who we may disclose it to and your rights regarding personal information. Please visit our website to view this notice.
#Post
#FNB
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
09/07/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Hello Future Relationship Consultant
Welcome to FNB Personal Segment Advisory and Suites, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in FNB Personal Segment Advisory Suite, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change
As the Relationship Consultant you will be responsible for assisting in the planning and execution of digital media campaign strategies, including GMP, social media, SEO, and more, within the Internal Internet Capability.
This role requires collaboration across teams and supports internal and/or client partnerships. The Relationship Consultant is involved in day-to-day internal business stakeholder interactions, digital campaign planning, and service delivery, ensuring customer experience excellence aligned with organizational values and service standards.
Vision, energy, passion and the desire to learn is required, as well as the ability to work effectively across a broad spectrum of people.
Are You Someone Who Can
Client Management & Relationship Building:
Assist in developing and maintaining relationships with key clients.
- Support the understanding of client needs and objectives to help create tailored digital media strategies.
- Act as a secondary point of contact for clients, ensuring timely and effective communication.
- Help monitor and report on campaign performance, providing insights and recommendations for improvement.
- Contribute to client satisfaction and retention through exceptional service delivery
- Support the senior teams to collaborate with internal teams to align campaign strategies with business goals.
- Coordinate with cross-functional teams, including data, tech, and AI specialists, to ensure seamless campaign execution.
- Participate in regular meetings and updates with stakeholders to review campaign progress and address any issues.
- Work alongside internal and external creative, strategy, media, digital development and data teams.
- Collaborate effectively with internal teams like Digital Marketing, internal sales teams, campaign managers, designers, tech teams.
- Maintain clear communication with all teams, keeping them informed of campaign progress and results.
- Manages project timelines and budgets.
- Stays updated on industry best practices and ensures the team implements effective digital marketing tactics
- Follow the latest trends and best practices in data, tech & AI.
- Bachelor’s degree in marketing, Business, Communications, or a related field
- Some experience in digital media campaign planning and execution.
- Basic understanding of GMP, social media, SEO, and other digital marketing channels.
- Good communication and interpersonal skills.
- Minimum of 1-2 years of experience in an account management role within digital media.
- Familiarity with data analysis and reporting tools.
- Interest in AI and tech-driven campaign strategies.
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively in a fast-paced environment.
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment
FNB respects your privacy and will process the information you have provided to us in accordance with our privacy notice
This notice highlights what information we collect, why we collect it, how we use it, who we may disclose it to and your rights regarding personal information. Please visit our website to view this notice.
#Post
#FNB
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
09/07/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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