Chief Executive Officer FML
FirstRand
Date: 12 hours ago
City: Randburg, Gauteng
Contract type: Full time

Job Description
To lead and deliver sustainable business performance and value in relation to a product or channel. The role holder will be required to align with the overall business model and strategy; collaborating towards organisation wide strategy formulation and enabling integration, change and adoption
- Ensure that the business strategy is adequately budgeted for through the development and implementation of a fit for purpose budget.
- Define and create the long-term strategic direction and broad strategic frameworks to deliver shareholder value.
- Develop the vision and framework which will enable financial structures and operating models in future to enable sustainable growth in 10 years in the future.
- Balance short term growth of business with long term sustainability of the Group.
- Fulfil fiduciary responsibilities required by the job.
- Considers global, African and South African economic and political impact on future business decision-making.
- Identify shareholder perception of value and ensure models to achieve this through strategic and operational business planning.
- Strategically influence the development of products and services that meet or exceed customer needs and expectations, creating shareholder value.
- Set the customer service strategy and culture for the organisation.
- Establish and model the customer service culture.
- Influence and provide direction that leads to the sustainability of a culture that builds positive relationships and encourages customer feedback.
- Promote and oversee the strategic relationships between internal resources and key external entities.
- Lead and drive the development of products and services that meet or exceed customer needs and expectations.
- Define and drive the short to long term customer acquisition strategy, anticipating new business opportunities across the industry.
- Define the client retention strategy to ensure that the business is customer's preferred financial services provider.
- Strategically influence organisational wide development, implementation and adherence to triple bottom line corporate governance and King principles.
- Strategically influence the development and implementation of effective corporate governance in relation to external socio-economic requirements.
- Drive innovation that considers total organisational transformation to stay competitive.
- Consume and apply data insights and knowledge to remain strategically responsive and competitive.
- Identify and keep up-to-date on key national and international policies and economic, political, and social trends that affect the organisation.
- Formulate effective strategies consistent with the business and competitive strategy of the organisation in a global economy.
- Anticipate potential threats or opportunities.
- Communicate a meaningful strategic context that articulates organisational purpose, vision and philosophy in support of overall strategic objectives.
- Proactively identify critical problems, determine impact on the long-term intent of the organisation and develop strategies to direct the future.
- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
- Influence the development and enablement of a culture and climate where the organisational values are demonstrated and lived.
- Define and create a long-term human capability strategic framework to enable sustainable business performance.
- Develop an employment equity plan that is aligned to the business's employment equity targets and strategy.
- Develop an inclusive culture that upholds the brand's transformation guiding principles.
- Minimum qualification: Bachelor of Business with Honours
- Preferred qualification: MBA or relevant Masters level qualification
- 9 - 11 years' experience in a similar environment, of which 3 - 4 years ideally at executive level
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