Implementation Management(6)
Ericsson
Date: 2 days ago
City: Midrand, Gauteng
Contract type: Full time
Join our Team
About This Opportunity
We are seeking a dedicated and Senior Field Service Operations Manager to join our team. In this role, you will be the key driver in effectively managing various implementation and operation services. You will oversee time, scope, and resource planning while adhering to global and local directives. It is not only about maximizing our commercial engagements but also ensuring the company's continuous compliance with Environmental, Occupational Health and Safety (E+OHS), data security, and privacy rules.
What You Will Do
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: South Africa (ZA) || Woodmead
Req ID: 769301
About This Opportunity
We are seeking a dedicated and Senior Field Service Operations Manager to join our team. In this role, you will be the key driver in effectively managing various implementation and operation services. You will oversee time, scope, and resource planning while adhering to global and local directives. It is not only about maximizing our commercial engagements but also ensuring the company's continuous compliance with Environmental, Occupational Health and Safety (E+OHS), data security, and privacy rules.
What You Will Do
- Define scope and workforce, planning and managing performance to ensure effectiveness and efficiency.
- Manage the financial performance of the roll-out phase within budget to support the financial success of the project.
- Drive change management through continuous measurement against KPI's and identifying areas for improvement.
- Monitor adherence to processes, regulations, and tools, taking impactful corrective action when necessary.
- Set up and manage acceptance procedures with customers and suppliers to secure timely acceptance and payment as per terms and conditions.
- Understanding of Service Delivery process, models, and strategy.
- Business and Customer Oriented and satisfaction.
- Knowledge about Ericsson business and governance model.
- Formulating strategies and concepts.
- Familiar with Ericsson Tools and processes.
- Presentation, negotiation, and argumentation skills.
- Very good leadership and management skills.
- Drive innovation & commercial thinking.
- Decision making & initiating action.
- Ability to adapt to changes.
- Business Understanding.
- Stakeholder Management.
- Change and Improvement Management.
- Workforce management.
- Bachelor’s degree in engineering, or a related field.
- Minimum of 5-7 years of experience in Managing big organizations within telecom industry.
- Proven Experience in Telecom Managing Field Implementation Teams .
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: South Africa (ZA) || Woodmead
Req ID: 769301
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