Clerk: Warehouse

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world’s leading logistics and mail company We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives And not just for our customers, but for every member of our Group too
At DHL Supply Chain South Africa, we’re looking for… Clerk: Warehouse
Role Outline To provide effective and efficient administrative support to Operations. Ensuring all records are aligned and accurate and documentation are kept on record. The role of a Warehouse Clerk is to work in conjunction with the manager - to provide an accurate checking process as detailed in the appropriate SOP. Service delivery - on time - accurately. Ensure customer service is the highest standard and that losses to the company are kept to a minimum. To maintain the integrity of the company at all times
Key Responsibilities

• To report and record any non-conformity with regards to customer requirements
• To timely report any faults/defects of warehouse equipment
• Responsible for handling over the correct pallets documents
• Responsible for handing over the correct document/invoices for the particular load to transport on time
• Ensure that accurate customer record are kept as hard copies and such documentation is available
• Compile the Delivery Report for the client on a daily basis
• Assist with cycle counts and stock take
• To ensure that all Delivery Notes filed
• Verify loads once checked by the checker
• Be actively involved in and support change initiatives
• Perform administrative tasks in line with the SOP
• To ensure compliance with all legislative and site policies and to ensure all relevant site processes and procedures are adhered to - and which would include Health and Safety requisites
• Organize and collect stationary needed for the department and to submit weekly consumable counts
• To work within operating areas as determined by management and performing ADHOC duties as and when required to meet the needs of the business
• Check if loads are put away correctly by the RT Operators
• Verify and ensure accurate POD's, and Pallet slips before sign-off
• To report accurate and timely information to Management
• To build relationships throughout the supply chain e.g. Outbound Clerks, Hauliers, Customers, Depots and Customer Service Consultants
• Housekeeping
• Conform and promote awareness to staff on ISO 9001, ISO 22716, ISO 13485 and regulatory requirements associated with the QMS
• Working in a team environment
• Interpersonal skills
• Skills development

Qualifications & Experience

• Matric
• 3 - 4 years administration experience
• Computer Literacy
• Communication Skills
• Ability to work within a rapidly changing environment
• Deadline driven
• Administrative knowledge and skills
• Accurate data capturing
• Attention to detail
• Good written and communication skills
• 1 to 2 years Logistics/Warehousing experience
• Enforcement of Health and Safety procedures and identify hazards
• Achieve work targets and is willing to take on additional roles/responsibilities
• Ability to work under pressure

DPDHL Core Competencies & Skills

• Sound Interpersonal skills and strong analytical ability.
• Effective communication skills.
• Ability to work with and communicate with all the role players, Internal & External Customers, Principles, Transship operations.
• Ability to understand and accurately carry out instructions.
• Strong analytical skills.
• Maintains effective relationships with customers.
• Develops and delivers high quality / innovative products, services or solutions.
• Focuses on customer needs and gains their commitment.
• Gains management / colleague support to meet customer needs.
• Ensures strategies / plans are aligned and reflect others’ views.
• Develops strategies / plans aligned to broader organizational strategy.
• Communicates strategy.
• Establishes clear, challenging and achievable objectives.
• Aligns resources and the organization within own area of responsibility to achieve objectives.
• Regularly reviews and communicates progress against objectives and adjusts as needed.
• Champions continuous improvement and innovation.
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
• Provides employees, colleagues and business partners with candid and regular feedback.
• Provides employees with development opportunities.
• Supports employees with career opportunities.
• Inspires others to develop themselves.
• Conveys a clear sense of personal goals and values.
• Actively seeks feedback to improve performance.
• Develops new skills and modifies behaviors based on feedback.
• Takes personal responsibility for career and development.

Languages English – verbal and written.