DC CONTROLLER - BOXER IMPLANT (DANONE)

Key responsibilities and tasks for this role:

1. Customer and Danone Masterdata and Information Alignment:

• Ensure all Masterdata for the Master Stock List, NDD’s/NOD’s, and lead times are aligned.

• Conduct regular audits to maintain alignment.

• Ensure all deals and promotions are visible.

2. Monitor Stock Levels:

• Monitor in-store stock levels daily and take action to address any shortages.

• Placing orders per store according to NDD

• Collaborate with the merchandising partner and stores to verify the accuracy of stock on hand reports weekly.

• Escalate any ongoing stock level discrepancies to the Danone Key Account Manager, merchandising partner, and identified customer resources.

3. Joint Demand and Supply Planning:

• Work on collaborative planning processes and agree on specific planning parameters.

• Collaborate closely with stores, sales, and the merchandising partner to ensure anticipated demand changes due to peaks and promotions are communicated and executed correctly in-store (including price flashes, etc.).

4. Single Point of Contact:

• Serve as the single point of contact for interaction between the store and Danone at an operational level.

• Follow up on supply chain and order queries raised by stores.

5. Continuous Improvement:

• Meet with key stakeholders monthly to drive continuous improvement opportunities.

• Identify root causes and initiate process changes or projects to address problem areas.

6. Customer Service Projects:

• Communicate effectively with all relevant stakeholders on an ongoing basis.

• Provide regular updates to management on progress versus plans.

• Identify potential risks and develop a risk management plan.

2 - 3 years related sales and merchandising experience in and environment||Essential / Minimum|0-5 years|
Diploma/NQF level 5
Customer service skills
Collaboration skills
Administration skills
Team leadership
Interpersonal skills
Communication skills (verbal & written)
Agility

Continuous growth
Influencing skills
Sales orientation
Client service skills
Proficient in Excel

Ability to engage across various levels.

• Strong relationship-building skills.

• Excellent interpersonal and communication skills.

• Attention to detail.

• Ability to work independently.

• Proactive self-starter with an action-oriented approach.

• Strong planning and organizational skills.