IMPORT & EXPORT CONTROLLER

RESPONSIBILITIES

Import & Export Operations

Oversee the complete Import and Export lifecycle, from origin to delivery.

Maintain a working knowledge of Incoterms, customs regulations, and

international shipping laws.

Ensure compliance with importing and exporting country regulations, customs requirements, and internal SOPs.

Documentation Management

Prepare and verify all import and export clearing instructions, ensuring

documentation accuracy.

Verify and manage critical documents including: Bill of Entry, Packing List,

Commercial Invoice

Generate export documentation for vehicles and spare parts.

Inbound Shipment Tracking

Receive and track all inbound shipments, ensuring timely updates on ETA.

Keep an active ETA tracker in coordination with shipping lines and carriers.

Monitor Pre-Alert and Post-Alert processes for all import/export

shipments.

Customs Clearance & Compliance

Prepare and submit customs clearance documentation for all inbound

shipments.

Apply for inspection certificates where required.

Coordinate closely with customs brokers and internal teams for timely and

smooth clearance.

Freight Coordination

Book containers and arrange freight through nominated freight

forwarders.

Provide shipping instructions, arrange pick-ups, and confirm bookings with

carriers.

Maintain continuous communication with carriers to monitor progressand resolve issues.

Delay Management & Escalation

Proactively monitor clearance timelines and escalate:
Delays in document submission

Issues in customs clearance

Freight-related disruptions

Collaborate with internal stakeholders (logistics, finance, operations) tomitigate risks.

Inventory Control

Reconcile all imported CBU and SKD shipments with finance and stock

records.

Manage freight invoice verification and monthly freight statement review.

Support dealer queries related to imports and exports

Assist in month-end wholesale target deliveries by ensuring inbound flow

Reporting & Administration

Report on all imports and exports actioned during the current month.

Maintain accurate records for compliance audits and internal reviews.

Perform ad hoc administrative duties as required by the team.

REQUIREMENTS

QUALIFICATIONS

Diploma or Degree in Logistics, Supply Chain, or related field

EXPERIENCE

3-5 years experience in import/export control, logistics, or international trade

Solid understanding of customs regulations, freight coordination, and inventory control

Proficient in documentation handling, shipment tracking, and financial reconciliation

SKILLS AND KNOWLEDGE

Internal System - Autocart.

Multiple Supplier system

Dealer communication and ensure the queries are closed timeously.

Support the Customer Service Team

Between 3 - 5 Years