Senior Project Manager MMH250703-13

Role Purpose

Manage the overall delivery of projects, from initiation to close-out, to meet the stated business objectives and benefits, in compliance with all relevant Governance, Risk and Audit requirements.

Requirements

• Minimum 8 years of end-to-end delivery in complex, multi-stakeholder IT projects within financial services or insurance environments.
• Solid experience managing projects using Agile, Scrum, SAFe, and hybrid methods, with the ability to pivot as per project needs.
• Working knowledge of key industry regulations such as POPIA, FAIS, FICA, PCI-DSS, IFRS17, and international data privacy laws (e.g., GDPR).
• Ability to translate technical requirements into business value and vice versa, ensuring mutual understanding and alignment.
• Proactive identification, escalation, and mitigation of risks, with a strong understanding of operational, data, and cyber risk in financial projects.
• Proven ability to influence and engage C-suite, vendors, cross-functional teams, regulators, and external partners.
• Competency in project budgeting, cost-benefit analysis, forecasting, and managing financial performance throughout the project lifecycle.
• Experience with people change, communication planning, and embedding change across diverse stakeholder groups.
• Exposure to or leadership in projects involving automation, cloud adoption, data management, efficiencies and optimisation.
• Understanding of information security principles, data governance, and secure SDLC processes relevant to financial institutions.
• Oversight of third-party vendors and service providers, including managing SLAs, contracts, and service performance.
• Strong written and verbal communication tailored to technical and non-technical audiences, including executive reporting.
• Confidence to make critical decisions under pressure, backed by data and sound judgment.
• Ability to dissect complex challenges and deliver pragmatic solutions that align with business strategy.
• Proficiency in tools like MS Project, Jira, Confluence, Azure DevOps, Power BI, and enterprise portfolio management systems.
• Experience in leading diverse project teams, mentoring junior staff, and fostering a high-performance culture.Focus on improving client experience and delivering measurable business outcomes through technology.
• Ability to thrive in high-pressure, regulated environments and adapt to rapidly evolving business and tech landscapes.
• Relevant qualifications such as PMP, PRINCE2, PMI-ACP, Scrum Master, SAFe, ITIL, or a degree in IT/Engineering/Business.
  
  

Duties and Responsibilities

INTERNAL PROCESS

• Contribute to and coordinate the investigation of the feasibility of projects that support the achievement of business objectives.
• Contribute to the development of relevant business cases for approval.
• Determine and document the project scope in collaboration with team and stakeholders, to ensure project deliverables and expectations are clearly articulated and aligned to business objectives.
• Determine and document project objectives and measures of success which will be used to evaluate project effectiveness.
• In collaboration with stakeholders develop project plans which identify and sequence the activities and timelines needed to successfully deliver the project objectives.
• Identify and manage dependencies between projects across the business.
• Identify risks and collaborate with stakeholders to manage the mitigation of risks.
• Liaise with various stakeholders to report on overall project progress, risks, issues as per Business Area-specific reporting requirements.
• Liaise with various stakeholders to sign-off minutes for project meetings and workshops.
• Analyse project-related data (issue logs, risk logs, action logs) to enable informed decision-making.
• Oversee and sign-off project plans, resource schedules, work hours, budgets and expenditures.
• Manage the project close out and the assessment of project effectiveness in order to make recommendations to improve project impact.
• Recommend the implementation of initiatives that address project shortcomings or areas of concern.
  
  

CLIENT

• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
  
  

PEOPLE

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.
  
  

FINANCE

• Contribute to the financial planning process within area / project.
• Identify opportunities to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
  
  

As an applicant, please verify the legitimacy of this job advert on our company career page.-346021336