Account Manager

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

The Account Manager will work closely with, and support the Sales Director in raising the company’s profile, maximise income through selling into the existing client base and contribute creatively to the continued growth and development of the organisation. The role will involve being the point of call for clients and internal support staff regarding critical client issues and commercial aspects of the account.

Key Responsibilities

• This role will involve liaising internally and externally to manage specific customers and influence solutions.
• Building relationships at all levels including board and executive within the accounts
• Identification and closure of sales opportunities within this account
• Internal and external management of account to ensure maximum commercial return
• It is expected that, as a minimum, you will deliver an agreed annual sales target for the named accounts
• You will be required to manage and co-ordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend.
• On a monthly basis, you will report and forecast at the sales meeting and via the CRM the activity and opportunities that exists within your accounts
• It is expected that much of your time will be spent at your customers’ premises
• You will be in control of all contractual aspects of our relationship with the customer with the full support of the management
  
  

Key Requirements

• Outstanding verbal and written communication skills
• Excellent interpersonal and organisational skills
• Creative, practical and able to work effectively under pressure and to tight deadlines
• High level of computer literacy, excellent Excel skills required
• Strong commercial awareness in all areas
• Experience of working in sales within a software solution sales environment
• Excellent technical understanding from an application and technology perspective
• Demonstrate success in a similar role
• Deep knowledge of K8 or similar ERP system is compulsory
  
  

Special Role Requirements

A current SA driving licence is desired; overtime, travel and staying away from home will be a requirement

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.