Business Development Manager

Job Purpose

To lead the growth and commercial success of the business through the strategic management of key distribution partners, the implementation of competitive product offerings, and the execution of a targeted marketing and digital strategy. The role plays a critical function in aligning the business with top travel agents and brokers, increasing visibility in the market, and improving internal operational performance.

Key Responsibilities

Strategic Partner Management

• Manage and nurture relationships with the top 20 travel agents to drive mutual growth and revenue.
• Negotiate partnership terms, commissions, and promotional initiatives.
• Monitor partner performance and provide regular reporting and recommendations.
  
  

Group Events & Sponsorships

• Plan and execute group events, trade shows, and promotional campaigns aligned with the marketing calendar.
• Attend above events and interact with clients and potential new clients to build and maintain relationships
• Coordinate sponsorships and collaborative promotions with external partners.
• Ensure brand presence and ROI from all initiatives.
  
  

Digital & Online Strategy

• Lead the development and execution of the business’s digital presence (website, social media, SEO/SEM).
• Drive content strategies and online engagement to increase visibility and customer acquisition.
• Oversee performance analytics and adapt digital campaigns accordingly.
  
  

Product Management & Commercial Optimisation

• Oversee the development and lifecycle of product offers (pricing, features, bundling).
• Monitor product performance, customer feedback, and competitor landscape.
• Drive efficiency improvements in processes related to sales, fulfilment, and customer service.
• Do in-depth product training with agents and brokers and ensure we remain compliant