Implementation Consultant

Main Purpose Of The Job

As part of the Professional Services team, the Implementation Consultant is responsible for the successful end- to-end functional delivery of the IsoMetrix solution to our customers through effective engagement and collaboration with internal and external stakeholders.

Implementation Consultant Duties And Responsibilities

• Facilitate system orientation sessions with customers to introduce them to the standard IsoMetrix Functionality.
• Facilitate requirements gathering sessions with customers to identify business objectives when applicable.
• Manage operational implementation activities while adhering to IsoMetrix implementation methodology and enforcing project standards.
• Ensure optimal system functionality within the framework of IsoMetrix software capability and design standards, as well as current standard modules.
• Responsible for ensuring all project documentation is current and up to date.
• Communicate effectively with all parties involved in the implementation process.
• Conduct requirement review meetings to validate requirements.
• Conduct design review and testing to ensure the developed system meets all requirements.
• Present feedback and suggestions relating to the implementation of assigned projects.
• Liaise with the project manager and stakeholders on project details, deadlines, and identified risks.
• Provide timely feedback to the project team and clients.
• Identify, report, and resolve key project risks relating to functional delivery.
• Own development of customer-specific training material where necessary.
• Own facilitation of customer training where necessary
  
  

Requirements (Experience)

• 2-3 years of experience in software implementation or business/systems analysis type role preferred.
• Track record of successfully implemented initiatives.
• Studying toward tertiary qualification in Computer Science, Business Analysis or Project Management
  
  

Required Skills

• Analytical skills and strategic thinking are crucial to the role.
• Deadline-oriented and able to multitask.
• Proficiency in report writing and presentation.
• Able to plan, execute, and manage changes to project goals.
• Strong interpersonal and communication skills, with the ability to present in a group setting.
• Logical problem-solving approach, ability to clearly communicate business problems and proposed solutions to the client.
• Excellent time management skills.
• Ability to handle pressure.
• Self-motivated to develop and maintain skill set and product knowledge. Professional self-starter, able to work collaboratively with others.
• Organized - ability to drive deliverables with team members. Ability to design solutions within the constraints of software Ability to produce detailed process flows.
• Knowledge or experience with EHS Software or International Health, Safety and Environmental Standards would be advantageous.