Administrator: Commercial Back Office

Job description:

Business unit, Department, Reporting Business UnitIntegrated Technology Solutions SalesDepartmentBack OfficeJob grade/levelOP1

Core Description

This role involves handling a variety of tasks to assist the various teams in meeting their targets and providing excellent customer service. Support all activities across all contributing functions in the formulation, collation and timely submission of orders, deliveries and invoicing to customers.

Key Deliverables / Primary Functions

• Conduct a daily check of Stock Report to follow up Equipment received and ready for Delivery to Customer or already delivered to customer and ready for Invoicing (DDTC).
• Monitor Partial Deliveries and query if customer will accept partial delivery and partial payment.
• Submit requests to Billing COE for processing on SAP.
• Request deliveries and invoicing.
• Assist with equipment that is returned from customers & must be credited.
• Investigate orders that have not been invoiced.
• Process and check that documentation for orders is processed accurately and timeously, ensuring all details are correct before submitting to the relevant departments.

Core Functional Skills & Capabilities SAP Tools and Platforms Understanding Back-to-Back Sales Process Microsoft Excel Attention to detail Billing Methodologies Core Behavioural Competencies Job Match Coping with pressures & setbacks Planning & Organising Working with people Following instructions & procedures Delivering Results & Meeting customer expectations Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage Experience

2 years relevant experience in invoicing/deliveries and processing of orders

Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control0Level of Engagement

Engagement will all levels within the organisation, internal and external to the business.

Special Requirements / Employment Condition Ability to work extended /long hours as and when required Workplace / Physical Requirements Hybrid Remote Worker Non-Billable