Content Administrator

Key Role & Responsibilities:

Content Population:

• Key to this role is your ability to operate a Content Management System (CMS) for Websites, Mobi sites and Apps.

• You will also be required to upload and schedule content across social media platforms.

• You will be responsible for uploading content in the form of video, imagery and as well as removing the content once the campaign / validity has passed.

• Daily leaflet and catalogue uploads and the use of the flipping book technology will be a focus in this role.

• Management/updating of various excel sheets to track leaflets that are coming in, going live, are live and when they need to be taken down.

• Basic photoshop skills for the creation of cover images and (in deadline tight situations) banner updates.

• Ensures that all supplied artwork is to the correct spec/dimensions and byte size

• Perform on-going quality assurance checks on content/ sites

• Liaise with Client Service / Project Managers to assess any technical difficulties in displaying the content on the sites.

• You will also be required to create new pages using templates available within the CMS, as well as the content population of these pages thereafter.

• You’ll be in charge of chasing the content for jobs as per the activity and campaign calendars for each brand within the agency.

Analytics & Reporting:

• Our SEO Team are the custodians of best practice Key Word Search, your responsibility is to make sure that all web and app based content is uploaded with the relevant supplied meta data, alt tag text and tags.

• We are very data and results driven and we required you to check that all google analytics have been set up by the correct departments before a new page is going live.

• You’ll also be responsible for supplying departments with Campaign and Leaflet URL’s, for the strategy team to report on the performance.

People & Agency Management:

• Form strong working relationships with colleague across the agency, as well as external suppliers and partners.

• Attend and contribute to client meetings and presentations where required.

• Attend and contribute to internal meetings with account managers, designers, DTP, Developers and other stakeholders.

The nature of our technology:

Training will be provided but it is important you understand and have used some of the technology below:

• Adobe Experience Manager CMS

• WordPress/Shopify

• Flipping Book

• Mailchimp/Everlytic

• Workbook

• WhatsApp

• Figma/Photoshop

• Microsoft Office

• Microsoft Teams

• Internal Cloud based Services

• Social media management tools (Brandwatch, Hootsuite, Sprout Social, Buffer, etc.)

• Social Platforms: Meta, X, TikTok, Youtube

Minimum relevant experience required:

• Experience with MS Office & Adobe is essential.

• Basic photoshop skills required.

• Experience Content Management Systems, Social Platforms and Digital assets.

• Any experience in an administration role is ideal – any experience in an Agency environment or Retail environment is even better.

Skills/Attributes:

• Exceptional attention to detail

• Self-motivated, hardworking and eager to learn attitude

• Proficient in MS Office suite (PowerPoint, Word, Excel)

• Enthusiastic / confident / professional / diplomatic

• A positive attitude towards tight deadlines.

• Enjoys a fast-paced agency environment with rapidly changing priorities.

• Excellent problem-solving skills

• Excellent command of English, both written and verbal.

Minimum education requirements:

• High school qualification minimum requirement.

• Completed diploma in relative technology field.