Sales Operations Analyst
LexisNexis
Date: 12 hours ago
City: Johannesburg, Gauteng
Contract type: Full time

About Our Team
LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and powerful generative AI solutions tailored to each legal use case
About the role: We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance
Key Responsibilities:
- Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
- Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
- Identify inefficiencies in the sales process and recommend operational improvements.
- Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
- Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
- Contribute to strategic planning and quarterly business reviews.
- Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.
- Experience in Sales Operations, Business Analytics, or related roles.
- Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
- Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
- Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
- Commitment to continuous learning and improvement.
- Ability to work effectively in a diverse and inclusive team environment
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