Junior IT Analyst

Purpose of Role

We are seeking a skilled Junior IT Analyst to join our Group IT Shared Services Team. The successful candidate will be responsible for business analysis, systems analysis, data analysis, and IT operations, ensuring the efficiency, security, and effectiveness of our technology solutions. This role requires a highly motivated and ambitious self-starter with technical expertise

Objectives of Role

Systems Analysis

• Drive and support the identification, analysis, and documentation of system and business requirements.
• Develop and refine system strategies to enhance process automation and digital transformation.
• Collaborate with IT and business stakeholders to design, implement, and optimize technology solutions.
• Ensure quality assurance and testing of systems before deployment.
• Post-Implementation Support: Provide ongoing support and troubleshoot post-deployment issues.
• Act as a bridge between technical teams and business users to align solutions with business needs.

Data Analysis & Management

• Collect, analyse, and interpret business and operational data to support decision-making.
• Develop and maintain data models and reporting tools to provide insights and trends.
• Work with stakeholders to improve data integrity, governance, and reporting accuracy.
• Leverage Business Intelligence (BI) tools for data visualization and analysis.

Change Management & Training

• Drive and support change management efforts to facilitate smooth adoption of new systems and processes.
• Support teams in adapting to new technologies, processes and workflows.

Experience and Qualifications

Education

• Relevant degree in Engineering, Information Technology, Computer Science, Data Science, Business Systems, or a related field.
• Certification: Sage or Oracle ERP (Preferable), Data or Cloud (Preferable)

Experience:

• Minimum of 2 years in an IT Analyst, IT Consultant role, Data Analyst, Functional Business Analyst or IT Engineering role.

Technical Skills

• Experience with ERP systems (Preferably Sage or Oracle), data analytics platforms or IT security systems. (Advantageous).
• Strong Business Process Mapping & Requirements Analysis. (Essential)
• Strong Business Intelligence (BI) tools proficiency.
• Understanding of IT security, risk management, and IT audit processes.

Project Administration

• Experience in working on projects.

Competencies

• Critical Thinking & Problem-Solving – Ability to analyze complex systems and data.
• Agile - Able to work on multiple assignments.
• Self-starter - the ability to take initiative and drive projects forward.
• Stakeholder Management & Collaboration – Strong relationship-building and communication skills.
• Attention to Detail & Accountability – Precision in handling data, security, and system operations.
• Innovation & Adaptability – Embraces digital transformation and continuous improvement.