Receptionist

Main Purpose of the Job

Pam Golding Properties Pty Ltd is looking for the services of self driven and energetic Receptionist for our Randburg office in our Westrand territory. This individual will be offering front-office administrative and business systems support to the Westrand Office Agents and Management. Your ability to build relationships with internal stakeholders with a willingness to actively support agents and branch team; while managing multiple tasks whilst delivering a high quality standard will make you the ideal person for this client facing role.

Key Responsibilities

• Provide Front desk reception duties for the office which includes handling of all phone calls and manage internal & external customers timely and professionally.
• Ensure reception area is neat and presentable every morning before opening the office
• Receive and greet all visitors in a professional and warm manner
• Assist in General Office administration.
• Screening all incoming calls and allocating to relevant person.
• Attending and responding to all emailed branch enquiries and allocating to the correct people.
• Managing the meeting rooms and the diary for bookings
• Setting up for meetings and trainings e.g. video conference, projector and teleconference including coordinating refreshments where requested.
• Signing and receiving deliveries, documents and keys.
• Managing, receiving, allocating all stationary & office orders (external & PGP)
• Locking up and checking the office at close of business.
• Updating both office telephone list.
• Assisting with property listings and brochures and alchemy reports for sales agents as and when required
• Assisting the agents with folding brochures and preparing the show day packs.
• Assisting with adding buyers and web enquires on alchemy.
• Where required, support agents with printing of brochures and drops, or make these available digitally;
• Any other duties as and when may be required by management that are within the area of your expertise.
• Liaise with external suppliers when necessary.
• Sending out all emailers when necessary, including On Show mailers.

Key Competencies

• The ability to build relationships with internal stakeholders with a willingness to actively support agents and branch team;
• Ability to multi-task, whilst maintaining the quality standards of delivery;
• Deadline driven;
• Excellent written communication skills;
• Excellent organisational and administrative skills;
• Self-motivated and energetic.

Education & Experience

• Min 1-2 years relevant experience.
• Minimum Matric or post matric diploma

Knowledge & Skills Required

• Possess good professional image, excellent phone mannerism and enthusiasm in customer service.
• Pro-active and highly resourceful
• Proficient in MS Word, Excel and PowerPoint, Outlook applications is highly preferred.