Feasibility Clerk

Applications are invited for the Feasibility Clerk position to be based in Pretoria.

About the role:

As a Feasibility Clerk reporting to the Feasibility Manager, you will be an integral part of the team responsible for facilitating on and off-net connectivity feasibility requests. Your role will involve data verification, initial feasibility checks, coordinating with internal and external stakeholders and ensuring timely communication and follow-up.

Key responsibility areas will include:

• Receive and process on and off-net connectivity feasibility requests under the guidance of the Feasibility Manager.
• Verify the accuracy and completeness of information provided in feasibility requests.
• Assist in updating reporting sheets with relevant data and progress and updates.
• Conduct preliminary feasibility checks and assessments as directed.
• Collaborate closely with the Feasibility Manager and internal planning teams for feasibility confirmation.
• Assist in liaising with ISP partners to confirm third-party feasibility where necessary.
• Compile preliminary feasibility results and assist in communicating findings to requesters.
• Assist in soliciting quotations from third-party vendors.
• Provide regular updates to the Feasibility Manager on project progress and escalate issues as directed.
• Support in following up on outstanding feasibility results and ensuring timely resolution.
• Assist in corresponding with the sales team to manage customer expectations regarding turnaround times for feasibility requests.
• Work collaboratively with other team members and Feasibility Manager to ensure adherence to company-defined timelines for feasibility requests.
• Additional responsibilities may be assigned based on organizational needs and the individual's capabilities.

Experience, skills and competencies requirements

• The following will be advantageous:
  
  • Previous experience in a similar role
  • Previous experience working with big data sets in Excel. (Know how to use VLOOKUP)
• Proficient in spoken and written English.
• Basic understanding of fibre and wireless technologies.
• Proficient in MS Excel, MS Teams, and MS Outlook.
• Self-motivated with a proactive approach to tasks and problem-solving.
• Ability to handle and process data accurately and efficiently.
• Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.
• Willingness to learn and adapt to evolving processes and requirements within a fast-paced environment.

Qualifications required:

• Grade 12

PLEASE NOTE:

• Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel's Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
• Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.