Outbound Sales Consultant

Job Advert Summary

Join Mobalyz Risk Services (Pty) Ltd as an Outbound Sales Consultant and be part of a dynamic team dedicated to innovation in the sales arena. Located right at the heart of our vibrant office, you'll be instrumental in connecting with prospective clients, showcasing our cutting-edge risk assessment solutions tailored for the auto industry. Your role will involve initiating and nurturing relationships, understanding customer needs, and presenting unique benefits and solutions that Mobalyz offers. Known for our technology-driven approach and commitment to customer satisfaction, Mobalyz provides unparalleled support to its clientele, fostering an environment where excellence and professional growth are continually nurtured. This is an exciting opportunity for a passionate, results-driven individual with a knack for communication to contribute to and thrive in a reputable organization that values creativity and teamwork. Embark on a rewarding career path where your efforts make a substantial impact on business growth and client success

Minimum Requirements

• Matric or equivalent
• 2 - 3 years short-term insurance sales experience
• Outbound sales experience preferable
• Full insurance qualification or necessary credits
• RE5
• Class of business training for personal, commercial and life
• Multilingual (preferable)
• Digital Literacy
• Customer Relationship Management
• Sales Techniques

Duties and Responsibilities

• Promote and sells Insurance products to current and prospective customers
• Upsell to existing policy holders
• Compliance with industry regulation and training requirements
• Uphold principles of Treating Customers Fairly
• Provide quality service to customers
• Provide accurate product information to clients in line with standards and protocols
• Ensure the quality of service exceeds customer expectations and establish constructive relationships with client base
• Adhere to quality standards
• Provide professional and accurate advice on cover, exclusions, terms and conditions and ensuring clients are advised of any underwriting requirements in terms of the policy
• Follow up on pending quotations
• Ensure monthly sales targets are met or exceeded
• Support, actively participate and contribute towards team initiatives
• Keep up with market trends within the insurance industry and be aware of competitors products/offerings
• Conducting client’s needs analysis and providing quotations
• Customer relations
• Active participation in ongoing compulsory training initiatives
• Customer Engagement: Emphasize the importance of building long-term relationships with customers, not just focusing on immediate sales.
• Digital Skills: Include responsibilities related to using digital tools and platforms for sales and customer engagement, reflecting the increasing importance of digital literacy in sales roles.
• Feedback Loop: Add a point about gathering customer feedback and using it to improve service and product offerings.