Parts Sales Representative

Recruiter

Mirna Butler Recruitment

Job Ref

655402676

Date posted

Monday, June 8, 2026

Location

Knysna, South Africa

SUMMARY

POSITION INFO

Our client, a well-established automotive dealership in Knysna, is seeking a motivated and customer-focused

Parts Sales Representative to join their dynamic team. This is an excellent opportunity for an individual with strong sales abilities, sound automotive parts knowledge, and a passion for delivering exceptional customer service.

The successful candidate will be responsible for assisting customers with parts enquiries, identifying and sourcing the correct vehicle parts, maintaining strong customer relationships, and contributing to the overall success of the parts department. If you are a results-driven professional with excellent communication skills and the ability to thrive in a fast-paced dealership environment, we would like to hear from you.

Minimum Requirements

• Matric
• Minimum of 3 years' experience in automotive parts sales or a dealership parts department
• Knowledge of automotive parts, accessories, and components
• Experience working with manufacturer parts catalogues and electronic parts systems
• Knowledge of inventory control and stock management processes
• Computer literacy in Microsoft Office, Drive, Evolve
• Fluent in Afrikaans and English
• Valid driver's license and own vehicle

Skills Required

• Strong customer service and communication skills
• Good knowledge of automotive parts and systems
• Sales and upselling ability
• Attention to detail and accuracy
• Computer literacy and DMS experience
• Ability to work in a fast-paced, target-driven environment
• Strong organisational and time management skills
• Problem-solving and negotiation skills
• Teamwork and independence
• Professional and customer-focused approach

Duties And Responsibilities

• Assist customers (retail, workshop, and trade) with parts enquiries and product information
• Identify, source, and supply the correct vehicle parts and accessories
• Process parts orders accurately using the Dealer Management System (DMS)
• Prepare quotations, invoices, and sales documentation for customers
• Maintain strong customer relationships and provide excellent customer service
• Liaise with workshop technicians and service advisors to ensure correct parts are supplied timeously
• Follow up on outstanding orders and backorders to ensure timely delivery
• Assist with stock control, including receiving, issuing, and recording of parts
• Conduct stock checks and assist with regular inventory counts
• Ensure correct pricing, discounts, and warranty procedures are applied
• Promote and upsell parts, accessories, and related products
• Manage customer queries, returns, and complaints professionally and efficiently
• Maintain accurate records of sales and transactions within the system
• Ensure cleanliness, organisation, and proper storage of parts within the department
• Assist in managing supplier relationships and ordering processes where required
• Ensure compliance with dealership policies and manufacturer standards
• Contribute to achieving monthly sales targets and departmental objectives
• Support overall efficiency and smooth operation of the parts department

Remuneration

Negotiable

Work hours

Monday - Friday: 08h00 - 17h00

Saturday: 09h00 - 13h00

IMPORTANT

• Applications close 26 June 2026
• Only applications submitted via the Ditto Jobs platform will be considered
• Only candidates who are shortlisted will be contacted
• No social media messages / comments will be responded to