Sales Representative - #353954

Staff Solutions


Date: 2 weeks ago
City: Uitenhage, Eastern Cape
Contract type: Full time
Reference: E.L002005-AK-1

A new vacancy is available for a Sales Representative for our client in the Industrial Hygiene Industry. The position is based in Port Elizabeth.

Provider of Specialised Industrial Cleaning Chemical Products has a vacancy for a Sales Representative based in the Port Elizabeth region to sell chemicals to the Hospitality and Laundry / Food and Beverage industries- to exemplify the brand and grow the branch.

Key Performance Areas

Business Development
  • Maintain brand reputation and ethos of business in a professional manner.
  • Call on an average of ten clients per day. Ensure weekly call report is completed and submitted to the Sales Manager.
  • A client call planner must be completed and repeated in a 4-to-6-week cycle.
  • To monitor sales and gross profit activities. 
  • Present and sell company products and services to current and potential clients. 
  • Follow up on new leads and referrals resulting from field activities.
  • Provide product demonstrations at new and existing clients.
  • Develop new business opportunities at existing clients (upselling).
  • Meet the agreed sales targets.

Customer Relationship Management
  • Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
  • Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates etc.).
  • Build a relationship with all key people within the client portfolio. (E.g. Buyer, General Manager, Chef, Contract or Area Manager, etc.).
  • Always provide prompt service and assistance.
  • Assist with deliveries to customers in unforeseen circumstances.
  • Attend to customer needs concerning the best suited products and their efficient use. 
  • Manage account services though quality checks and other follow-ups. 
  • Carry out technical installations, repairs and maintenance of equipment where necessary. 
  • Demonstrate the company’s consultative sales approach; leverage hands-on service to enhance our total value to the customer.
  • Provide emergency service coverage after hours to appreciative customers.
  • Build relationships by providing customers with innovative products, sales demos, regular service and ongoing training.
  • Learn customers’ operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.

Communication and Feedback
  • Attend and participate in all sales meetings.
  • Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager. 
  • Assist in providing the Sales Manager with relevant Service Report data.
  • Submitting a weekly sales/technical report to Sales Manager.
  • Adhere to Company Data and Communication Policies.
  • Use prescribed templates where available.
  • Comply with deadlines where set/required.

Administration Services
  • Assist the Debtors department with the following up of monies when required to do so.
  • Ensuring that new clients have the correct cash or credit application forms completed.
  • Provide updated client contact information.
  • Manage product merchandizing in the market and exercise and maintain brand image control i.e. stickers, wall charts, etc. 
  • Provide prompt quotations to clients within 24 hours of visit and ensure follow-up of quotes.
  • Ensure HSE standards (as relating to our product supply) are maintained on client sites.
  • Perform Stock Management and stock-taking regularly where required to do so.
Self-Development
  • To continuously broaden your product knowledge in chemicals, dosing equipment and cleaning systems. 
  • Strive continually to keep abreast of changes in the industry.
  • Attend all training courses as provided by the company from time to time.
  • Work on improving your selling skills through self-study.

Experience and Qualifications 
  • Three years’ experience in a similar sales environment will be essential. 
  • Proficiency in Microsoft Office with intermediate level is preferred.
  • Excellent selling, presentation, communication and interpersonal skills.
  • Negotiation skills.
  • Own vehicle and valid driver license.
  • Excellent organizational skills & good multitasking skills.
  • Ability to meet deadlines.
  • Be bilingual.

Personal Attributes 
  • Healthy, Positive and Self-Motivated individual.
  • Patient, tactful, diplomatic and approachable. 
  • Ability to stay calm under stressful situations. 
  • Good situational awareness.
  • Excellent spoken and written communication skills. 
  • Respect the importance of confidentiality. 
  • Good organising skills. 
  • Good problem-solving skills. 
  • Team Player. 
  • Be able to work accurately, with good attention to detail. 
  • Presentation skills for presentations


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