Contract Manager/Operations Manager - #389663

Our client is looking for a Contract Manager to Manage financial and administration requirements as well as tyre tracking and costs within a Warehouse environment.

Responsibility

Effective management of operational processes and contracts/service

Develop and maintain procedures which relate to day to day operational requirements.

Working on the Warehouse Management System

Inventory Management

Ensure proper routing of deliveries and scheduling of vehicles to achieve delivery targets as per customer requirements.

Vehicle downtime is monitored, controlled and kept to a minimum

Vehicle, driver and cargo security

Optimal usage of fuel

No unnecessary route deviation

Ensure adherence to procedures pertaining to

Loading and offloading procedures (as per client requirements)

Safety and security standards

Optimal allocations of vehicles and staff

Timeous vehicle inspection

Identify, implement and maintain site/ depot specific requirements as per legislation, policy and customer requirements

Tyre management system

Effective customer relationship management

Undertake effective client relationship management

Including client entertainment when necessary

Audit the quality of service provided through personal interaction with the customer on an ongoing basis and timeous corrective action is taken when required

Monitoring and measuring

Management of financial and administration requirements

Monitor and Manage costs

Undertake accurate and timeous forecasting

Screen all suppliers by comparing costs, quality products and BEE

Authorize and submit cash book payments so that the costs are correctly allocated

Report weekly on projects contract revenue, kilometers and profits

Monitor and reconcile

Daily kilometers travelled

Monitoring fuel

Report on performance of the contact on a monthly basis

Manage and control all assets that are acquired and disposed of according to the relevant procedure and ensure accurate recording

Management of safety, health, environment and quality

Manage housekeeping, safety and quality by ensuring that all housekeeping audits are conducted regularly and that corrective action is taken if required. This includes

Condition of the vehicle

Appearance of drivers

Appearance of offices

Manage accidence and insurance

Ensure accident report keeping system is maintained

Safety and security orientation

Implement and manage an effective SHEQ system addressing all safety risks

Effective management of human resources

Effective Performance management

Develop performance standards

Measure performance accordingly for each position

Conduct Performance Reviews and evaluate performance on a regular basis

Coach and provide feedback on possible areas that can be developed or rectified

Correct performance when required and discuss problem areas and discuss possible actions that can be undertaken

Ensure effective record keeping by maintaining personal files for all subordinates

Develop a Workplace Skills Plan by assessing the development and training required by subordinates

Undertake purposeful recruitment as per operational requirements in line with Recruitment Procedures

Ensure that planned progress is made in terms of the Employment Equity Plan

Monitor employees remuneration and benefits and compare the monthly staff costs with budgeted allocations

Grievance

Human resources report monthly

Skills

• Knowledge of Logistics and Supply Chain Management and Warehousing Management
• Knowledge of fuel management
• Experience in ad-hoc / open market logistics/Warehousing
• Knowledge of equipment maintenance management
• General knowledge of the operations and configurations of mechanical vehicles
• Management and communication skills
• Human resources management skills
• Relevant written and verbal contracts / service level agreements
• Knowledge of recruitment and disciplinary procedures
• Knowledge of Company Disciplinary and Grievance procedures
• Sound knowledge of policies and procedures in supply chain and logistics management
• Knowledge of general expense management / budgeting
  
  

Qualifications

• Degree or Diploma in Road Transport/Logistics/Warehousing/ Degree in Management with financial electives
• 5-7 years’ experience in a Logistics and Supply Chain management environment and Warehousing Distribution
• 5 Years PLUS for the most complex task (strategic planning focuses on the next year's activities)
• National Bargaining Council Agreements (Road Freight)