Hospitality Systems Consultant

We’re Hiring:

Hospitality Systems Consultant – East London

Are you passionate about hospitality operations and love helping businesses run better using technology? We’re looking for a Hospitality Systems Consultant to support, train, and guide our hospitality clients in using our Point‑of‑Sale systems effectively.

This role is all about understanding how restaurants work — stock, food costing, pricing, margins — and translating that into practical system setups.

What You’ll Do

• Understand how hospitality clients run their operations and translate this into POS system configurations
• Configure menus, stock structures, user permissions, and operational settings
• Deliver online, classroom, and onsite training
• Support clients with queries, troubleshooting, and system optimisation
• Advise on best practices to improve control, visibility, and profitability
• Work closely with internal teams to ensure smooth onboarding and ongoing support

Minimum Requirements

• Hospitality management or senior experience (sit‑down or QSR)
• Understanding of stock movement, food costing, and margins
• Computer literate with Microsoft Word & Excel
• Comfortable working independently and remotely
• Fluent in English with strong communication and telephone etiquette
• Valid driver’s licence and reliable, insured vehicle
• Basic accounting knowledge
• Salesforce knowledge (advantageous)

What We’re Looking For

• Customer‑focused and solutions‑driven mindset
• Strong problem‑solving and organisational skills
• Ability to work under pressure
• Professional, proactive, and adaptable attitude

Working Hours

08:00 – 17:00, Monday to Friday

(Occasional overtime may be required to support clients)

EE / AA: Preference will be given in line with Employment Equity requirements.