Administrator

Recruiter

The HR Company

Job Ref

Dur000485/Jenna

Date posted

Friday, May 8, 2026

Location

Port Elizabeth, South Africa

SUMMARY

To oversee and manage the administrative operations of the branch by performing a wide range of administrative, finance, and clerical duties.

The role provides support to management and staff, ensures smooth day-to-day office operations, and maintains accurate financial and operational records.

POSITION INFO

Minimum Requirements

• Matric certificate or relevant tertiary qualification
• Minimum 5 years’ administration and/or finance experience
• Valid driver’s license advantageous
• Proficient in Microsoft Office
• Strong customer service and communication skills
• Fluent in English
• Well-presented and professional
• Strong organisational and problem-solving skills
• High attention to detail
• Ability to work independently and complete tasks without close supervision

Knowledge, Skills & Abilities

• Excellent administrative and financial processing skills
• Strong verbal and written communication
• Ability to manage multiple tasks and meet deadlines
• Accurate data capturing and reconciliation abilities
• Strong interpersonal skills when dealing with customers, suppliers, and staff
• Ability to work under pressure in a fast-paced environment
• Professional telephone etiquette
• Reliable, trustworthy, and highly organised

Performance Areas

Administration & Finance

• Process daily GRN and GRV stock transactions
• Assist with debtor payment allocations, reconciliations, and queries
• Reconcile creditor accounts and submit to Branch Manager within deadlines
• Ensure invoices correspond with GRVs and purchase orders
• Verify and process daily POS cash-ups accurately
• Review, authorise, and process credit notes for stock and warranty claims
• Obtain approval for all high-value purchases from the Financial Manager
• Ensure all required documentation is sent to Head Office weekly
• Maintain proper filing and separation of documents for relevant departments
• Manage and maintain the branch asset register
• Control stationery inventory and ordering
• Process and capture Inter Branch Transfers (IBTs)
• Maintain accurate delivery note records and ensure invoicing is completed weekly
• Manage scrap and warranty invoicing and banking
• Process expense claims and submit to Head Office timeously
• Complete and submit attendance registers to HR
• Capture PODs on ARB and ensure originals are sent to Head Office weekly
• Perform filing and general administrative duties
• Handle ad hoc administrative responsibilities as required

Reception & Customer Service

• Answer incoming calls professionally and direct queries appropriately
• Welcome and assist customers, suppliers, and visitors
• Maintain professional communication with all departments and stakeholders

General Support

• Assist with branch operational requirements
• Run general errands when required
• Support management with administrative reporting and documentation

Key Performance Indicators (KPIs)

• Accurate and timely processing of financial and administrative documents
• Effective communication with staff, management, customers, and suppliers
• Accurate reconciliations and record keeping
• Compliance with company procedures and deadlines
• Efficient document control and filing systems
• Professional customer service and reception management
• Timely submission of reports and Head Office documentation
• Strong attention to detail with minimal errors
• Ability to work independently and manage workload effectively