Branch Operations Manager

Recruiter

West Coast Personnel

Job Ref

CPT001110/MM

Date posted

Friday, May 15, 2026

Location

Airport Industrial, South Africa

SUMMARY

A well-established distribution and warehousing business are looking for a hands-on Branch Operations Manager to oversee the daily operations of its branch.

This role is suited to an operationally driven individual with experience managing warehouse, distribution, customer service and sales support teams within a fast-paced environment.

The successful candidate will be responsible for ensuring the smooth running of branch operations, maintaining service levels, managing stock control processes, and leading the branch team effectively.

POSITION INFO

Key Responsibilities

Branch & Operational Management

• Oversee daily branch operations and ensure efficient workflow
• Coordinate warehousing, dispatch, and distribution activities
• Monitor operational processes and improve efficiencies where possible
• Ensure branch housekeeping, maintenance, and safety standards are maintained

Team Leadership

• Supervise and support warehouse, operations, and sales support staff
• Manage staff scheduling, performance, and daily productivity
• Provide guidance, training, and operational support to the team
• Promote a positive and professional working environment

Stock & Distribution Control

• Oversee stock control processes and stock accuracy
• Coordinate stocktakes and investigate stock variances
• Ensure effective receiving, storage, and dispatch processes
• Monitor delivery schedules and customer service standards

Administrative & Financial Oversight

• Assist with branch administration, reporting, and operational controls
• Monitor petty cash, basic financial controls, and operational expenses
• Ensure accurate record keeping and ERP system updates
• Support audit readiness and compliance requirements

Requirements

• Matric essential
• 3–5 years’ experience in branch operations, warehouse supervision, or distribution management
• Experience managing teams within a warehouse, distribution, manufacturing, or operational environment
• Strong organisational and leadership skills
• Good stock control and operational coordination experience
• Computer literate with Excel and ERP system exposure advantageous
• Ability to work in a fast-paced and hands-on operational role