Specialist, Platform Operations

Job Overview

Business Segment: Insurance & Asset Management

Company: Liberty Group Limited

Location: ZA, GP, Johannesburg, 1 Ameshoff Street

Job Type: Full-time

Job Ref ID: 80453005A-0001

Date Posted: 5/28/2026

To provide specialist operations expertise and ensure the daily integrity, efficiency, and continuous improvement of the platform's end-to-end systems. This role manages high-volume, low-value transactions, ensuring robust financial reconciliation and seamless customer experience to support the platform's profitability and commercialisation goals within the business unit.

Qualifications

Type of Qualification: First Degree

Field of Study: Business Commerce, Finance and Accounting, Generic Management, Information Technology

Experience Required

Operations Production Services

Operations

5-7 years

5 years of progressive experience in an operations, FinTech, or financial services environment. Demonstrated experience in managing day-to-day operational activities, including process execution, monitoring, and improvement. Proven track record in performing detailed, multi-way financial reconciliations, particularly in high-volume, low-value transaction environments, with a strong ability to identify and resolve discrepancies.

5-7 years

Hands-on experience with FinTech platforms, digital products (ideally app-based), and associated backend systems, including identifying, troubleshooting, and coordinating fixes for operational and system issues. Experience in preparing, analysing, and interpreting operational data to identify trends, root causes, and inform decision-making.

Additional Information

Behavioural Competencies

Adopting Practical Approaches

Embracing Change

Empowering Individuals

Establishing Rapport

Generating Ideas

Producing Output

Pursuing Goals

Showing Composure

Taking Action

Understanding People

Upholding Standards

Valuing Individuals

Technical Competencies

Agile Development

Agile Principles

Client Relationship Management

Collaboration

Compliance

Continuous Improvement

Creative Problem Solving

Data Measurement

Financial Acumen

Financial Analysis

Operations Risk Management

Process Management

Reconciling Financial Records

Risk Identification

Risk Management

Solution Design & Enablement

Statistical & Mathematical Analysis

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]