Academic Administration Manager (Vanderbijlpark)

Eduvos

Eduvos is looking to employ the services of an Academic Administration Manager at our Vanderbijlpark campus on a full-time basis

To ensure academic administration implementation and compliance at a campus, ensuring alignment with the institutes policies and procedures.

Three to five years academic / student administrative experience in the higher education environment with two years’ managerial experience or demonstrated management potential

As the Academic Administrator Manager, you will primarily be responsible for:

Accountability areas - operating / financial results accountable for (delegated work):

Enrolment: Academic Exclusion · Edge-Case Academic Planner
Student records: · Document management on academic/enrolment/finance system(s) · Assessment on relevant platforms · Electronic record up to date on system
Student / Academic query handling and resolution
Assessment administration, moderation and remarking process
Graduate identification and processing

Develop and implement plans to ensure delivery of accountable areas Risk identification, monitoring and mitigation of accountable areas
Reporting · Consolidation of invigilators report · Quarterly academic reports with improvement plans for accountable areas including trend analysis block on block and year on year) · Reports generated on internal quality metrics, providing evidence of improvement (e.g. late marks, graduation application issues) · Relevant sources of data (e.g. gradebook results, trackers, system data, mark delivery, analytics etc) collected and evaluated, to inform reporting
Development and implement invigilation schedule and student seating list per venue · Liaise with relevant parties to ensure correct allocation of venues for on-campus assessments · Contribute to the assessment schedule to ensure no students are disadvantaged
Process assessment related queries
Timetables · Serve as a super-user for the timetable system on campus · Resolve campus timetable queries · Train campus users on timetable system

Management and Leadership (being done to achieve KPI's of accountability areas):

Management
Training and governance (compliance) · Internal staff developed to guide on how to adopt improved quality enhancement processes · Internal training and upskilling on the above, to ensure sustainability and scaling of quality enhancement mechanisms
Leadership (Talent acquisition and onboarding · Individual performance - role clarity and objectives; reviews; feedback; corrective actions · Skill levels - training & development / coaching & mentoring · Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care) · Change capability - resilience, flexibility, adaptability · Remuneration)

Internal – can be acquired on the job
Proficiency in MS office suite, particularly Excel
Data capturing skills
Ability to interpret data and statistics that provide insights on trends to inform decision making
Ability to collate, interpret and report on data
Highly ethical approach – strong focus on compliance / adhering to policies and procedures
Ability to provide basic technical support
Knowledge of quality assurance/enhancement frameworks, especially in the Higher Education context
Knowledge of the Higher Education regulatory environment, the National Qualifications Framework, and Council of Higher Education guidelines

Initiative and responsibility
People leadership and development
Relations and networking
Effective communication (verbal and written) Analysis and judgment / problem solving
Systematic approach (planning and organising)
Steadiness (emotional tenacity)
Good understanding of CHE criteria as it relates to assessments
Relevant policies from CHE and SAQA (assessments and QA)